Search result for Course for conflict resolution Online Courses & Certifications
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Conflict Management Project
by Najla DeBow- 4.7
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Approx. 5 hours to complete
In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict. Analyze key organizational issues with an integrated action plan for conflict resolution...
Conflict Resolution Skills
by Najla DeBow- 4.4
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Approx. 4 hours to complete
Resolving conflict in a positive manner is a skill that can be developed and practiced. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Create a usable plan for managing conflict Course Overview Case Study: Facilitating a Meeting for Resolution...
Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
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2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Have a clear process for handling conflict Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like: Establish conflict resolution guidelines, procedures, and training for your organization...
$17.99
Shiny Happy Couples: How to Detoxify Your Relationship
- 0.0
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Introducing The Melfox Method for effective conflict resolution and healthy relationships Pinpoints the root cause of relationship issuesExplains the proper role of shared information during conflict resolutionExamines normal defensive reactions and how to control themPresents an innovative, proactive, one-on-one method of conflict resolutionOutlines the benefits of effective conflict resolution in all areas of your life...
Conflict Transformation
by Ellen Ott Marshall- 4.8
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Approx. 17 hours to complete
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Course Outline and Grading Information Fundamental Texts on Conflict Transformation The Five Conflict Styles...
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
This course will show you the ECA Method for conflict management with difficult customers: Whether you are in customer relationship management, sales, business development, logistics, customer support, customer experience… this list could go on and on forever; the point is: if you deal with customers often, then you must be ready for conflict resolution with upset customers...
$12.99
Types of Conflict
by Najla DeBow- 4.4
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Approx. 5 hours to complete
Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. Identify the different types of conflict Illustrate the positive aspects of conflict...
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Facilitate Innovation and Manage Change Effectively
- 0.0
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This course imparts the ability for managers to work effectively with team leaders to manage change processes. Learners will also be taught how to maintain a conducive environment for innovation in the section on conflict management. The course covers the signs and stages of conflict as well as strategies for conflict resolution....
High Conflict in Law: An Introduction
by Tania Sourdin , Bill Eddy , Megan Hunter- 0.0
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3 Weeks
Develop your toolkit of techniques for dealing with high-conflict behaviours. Learn about high-conflict behaviours through this introductory course co-developed by the world-leading experts, Bill Eddy and Megan Hunter, co-founders of the High Conflict Institute in the U. The course will assist you in further developing your skills in conflict resolution and problem-solving....
$49
Conflict and stress management
by Natalia Kizyan , Elena Kulchitskaya , Yuri Kuznetsov- 0.0
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Approx. 14 hours to complete
The course aims at shaping the complex knowledge on the theory and methodology of organisational conflict management and stress management, forming practical skills of using different conflict resolution techniques which learners can further use in their professional activities. The Importance of Stress Management for a Modern OrganizationInterview with a Professor at the Department of Conflict Management, St....
