Search result for Conflict management course description Online Courses & Certifications
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Conflict and stress management
by Natalia Kizyan , Elena Kulchitskaya , Yuri Kuznetsov- 0.0
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Approx. 14 hours to complete
The course aims at shaping the complex knowledge on the theory and methodology of organisational conflict management and stress management, forming practical skills of using different conflict resolution techniques which learners can further use in their professional activities. Course teaching staff include conflict scientists, a psychologist, a mediator, and a specialist in differential psychology. The History of Conflict Management...
Conflict Management Project
by Najla DeBow- 4.7
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Approx. 5 hours to complete
In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict. Course Overview Post Course Survey...
Relationship Management
by David Van Kleeck- 4.8
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Approx. 23 hours to complete
This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace. Course Icon Legend Managing Conflict Sources and Effects of Conflict Conflict Management Styles Conflict Management Styles...
Conflict Resolution Skills
by Najla DeBow- 4.4
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Approx. 4 hours to complete
Resolving conflict in a positive manner is a skill that can be developed and practiced. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Create a usable plan for managing conflict Course Overview Case Study: Managing Conflict...
Conflict management in the workplace
by Sharon Xuereb- 4.3
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1.5 hours on-demand video
How to effectively resolve conflict at work. Conflict is a natural feature of human communication. However when conflict is managed well, it can lead to increased creativity and enthusiasm amongst workers. You will discover what your preferred conflict management style is, and the situations where it is most suitable....
$9.99
Conflict Transformation
by Ellen Ott Marshall- 4.8
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Approx. 17 hours to complete
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Course Outline and Grading Information Fundamental Texts on Conflict Transformation The Five Conflict Styles...
Conflict Management at Work: Real World Strategies & Tools
by Mike Clayton- 4.5
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1.5 hours on-demand video
A Practical Introduction to Workplace Conflict Management for Managers and Supervisors As a manager or a leader, conflict management is a part of your job! Here are the main conflict management topics you'll cover: However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles....
$13.99
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Become a Master at Conflict Management at Home or Work
by Roger Kay Allen, Ph.D.- 4.6
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4.5 hours on-demand video
This course will give you skills in conflict management to successfully turn disagreements and conflict into productive communication so that you can not only solve your shared problems but also grow in emotional intelligence and experience enjoyable connections with others. This is just a small sampling of situations that require conflict management with emotional intelligence....
$16.99
Facilitate Innovation and Manage Change Effectively
- 0.0
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Innovation and Change Management This course imparts the ability for managers to work effectively with team leaders to manage change processes. Learners will also be taught how to maintain a conducive environment for innovation in the section on conflict management. The course covers the signs and stages of conflict as well as strategies for conflict resolution....
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
