Search result for Customer personas Online Courses & Certifications
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Monetization Strategy
by Rizwan Ansary- 0.0
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1 Month
Begin by synthesizing market and customer data to formulate key buyer personas and the relevant outreach channel mix build. Finally, apply premium value and pricing tactics to create a monetization model that increases the customer lifetime value : customer acquisition cost (LTV : CAC) ratio....
$399
Marketing Tool: Personas - learn customer expectations
by Jeannie Chan- 3.1
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30 mins on-demand video
Persona can uncover deep customer insights, empowering you to make relevant products or contents for your target market! Meeting (and exceeding) customers' expectations is the only way to build a customer base and a successful business. Once you have Personas developed, you can share them with your team and stakeholders....
$11.99
The Complete B2B Sales from Basics to Advanced
by Online Courses Institute- 4
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1 hour on-demand video
Learn B2B Sales, Factors and Fundamentals, Best Techniques in B2B Selling, Customer Aquisition and Personas & more ! ✔ Customer Acquisition ✔ Customer Personas ✔ Customer Journey...
$13.99
Create a Customer Journey Map with Personas for Beginners
by Customer Experience 24/7- 4.1
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1.5 hours on-demand video
Step by Step Instructions to a Better Customer Experience Do you also want to increase your company's customer loyalty? If yes, customer experience is for you! I will walk you through the fundamentals of something called the Customer Experience process so that you can uncover where customers like you struggle....
$11.99
The Business of Product Management I
by Nancy Wang- 4.6
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Approx. 15 hours to complete
Customer Obsession Customer Personas vs. The Customer Acquisition Journey: AIDA Customer Obsession Learn why successful PMs start from the customer and work backwards to the product....
Customer Centric Marketing for Entrepreneurs
by Beth Goldstein- 0.0
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4 Weeks
How to use customer discovery tools to identify market needs, problems and opportunities Create customer profiles and personas that help you identify the right marketing channels to reach your customers Respond to evolving customer needs using personal, digital, social and mobile spheres...
$149
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research Creating Customer Personas...
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Launch Your Online Business
by Joan Decollibus- 4.8
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Approx. 16 hours to complete
- create customer personas Zoom Chat: "Growing Your Customer Base" with Courtney from Elle James...
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
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3 hours on-demand video
How To Create A Seamless Customer Experience In An Omnichannel Ecosystem Welcome to this course on Customer Experience Management (CXM), with a specific focus on Omnichannel customers. The methods in this section include: Quantitative & Qualitative Research, Customer Analytics & User Behavior Tracking Tools, additionally you will learn how to develop robust Buyer Personas & Customer Journey Maps...
$11.99
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
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5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. You can start working on the Customer Experience right away! Create customer personas that will excite your employees to serve customers even better...
$9.99
