Search result for Negotiation and conflict resolution Online Courses & Certifications
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Requirements Specifications: Goals and Conflict Analysis
by Kristen Walcott-Justice- 4.7
Approx. 20 hours to complete
We'll go through how to handle group meetings, dealing with inconsistency, and handling conflict between stakeholders. Introduction to Goal Development and Language Conflict Analysis Group Sessions for Elicitation, Analysis, and Negotiation Group Sessions in Analysis and Negotiation Goal Development and Language Conflict Summary Software Requirements Negotiation and Renegotiation Aids: A Theory-W Based Spiral Approach...
Successful Negotiation: Essential Strategies and Skills
by George Siedel- 4.8
Approx. 17 hours to complete
On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. (4) Perform and Evaluate: The End Game The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. Your BATNA in a Dispute Resolution Negotiation Negotiation Debrief: Creating and Performing the Contract...
Expert in Negotiation Skill Less Than a Hour
by Meigo Albert- 4.2
1 hour on-demand video
How to Always Win-Win Negotiation Meigo also shares her best negotiation tips and tricks and provides worksheets to practice your skills. · List core negotiation practices. · Explain anchoring and framing for mutual benefit. · Analyze conflict styles. · Recognize contentious negotiation tactics. Developing a negotiation mindset Anchoring and framing for mutual benefit...
$12.99
Intercultural Communication and Conflict Resolution
by Najla DeBow , Amit Kothari- 4.4
Approx. 5 hours to complete
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. Explain the dimensions of intercultural interactions that add to conflict Dimensions of Intercultural Interactions and Conflict Dimensions of Intercultural Interactions and Conflict - Lesson 1 Dimensions of Intercultural Interactions and Conflict - Lesson 2 Case Study - Outsourcing Team Conflict...
Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Provide employees with the tools and skills need to deal with conflict Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. Know when to intervene and how to approach conflict resolution conversations Establish conflict resolution guidelines, procedures, and training for your organization...
$17.99
Negoziazione e comunicazione efficace
by Davide Marocco , Elena Dell'Aquila- 0.0
9 Weeks
Conosci le tecniche di negoziazione e impara a gestire il conflitto per poter migliorare il tuo modo di relazionarti con gli altri / Learn about different negotiation techniques to manage conflict and improve the way you relate to other people Effective negotiation and communication How can negotiation be taken forward? Negotiation models...
$60
Conflict Resolution Skills
by Najla DeBow- 4.4
Approx. 4 hours to complete
Resolving conflict in a positive manner is a skill that can be developed and practiced. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Create a usable plan for managing conflict Case Study: Managing Conflict Communication Problems and Skills...
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Conflict Transformation
by Ellen Ott Marshall- 4.8
Approx. 17 hours to complete
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?...
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills Whether you are in customer relationship management, sales, business development, logistics, customer support, customer experience… this list could go on and on forever; the point is: if you deal with customers often, then you must be ready for conflict resolution with upset customers...
$12.99
Shiny Happy Couples: How to Detoxify Your Relationship
- 0.0
Introducing The Melfox Method for effective conflict resolution and healthy relationships Pinpoints the root cause of relationship issuesExplains the proper role of shared information during conflict resolutionExamines normal defensive reactions and how to control themPresents an innovative, proactive, one-on-one method of conflict resolutionOutlines the benefits of effective conflict resolution in all areas of your life...