Search result for Conflict management Online Courses & Certifications
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Become a Master at Conflict Management at Home or Work
by Roger Kay Allen, Ph.D.- 4.6
4.5 hours on-demand video
This course will give you skills in conflict management to successfully turn disagreements and conflict into productive communication so that you can not only solve your shared problems but also grow in emotional intelligence and experience enjoyable connections with others. This is just a small sampling of situations that require conflict management with emotional intelligence....
$16.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar HenrĂquez- 0.0
1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
Facilitate Innovation and Manage Change Effectively
- 0.0
Innovation and Change Management Learners will also be taught how to maintain a conducive environment for innovation in the section on conflict management. The course covers the signs and stages of conflict as well as strategies for conflict resolution....
Conflict Management with Emotional Intelligence
by Robin Hills- 4.5
3.5 hours on-demand video
Discover ways to grow your communication skills to manage conflict and develop emotional intelligence in the workplace Conflict and disagreements are a natural part of everyday life as there is not enough of what everyone wants to go around. Negotiating and resolving conflict requires good use of emotional intelligence - your ability to balance your emotional needs with your thinking....
$22.99
Managing conflict with skill and confidence
by Skill Boosters- 4.2
1 hour on-demand video
Understanding conflict and resolving disagreements with confidence at work and in life Conflict is inevitable. conflict is a major cause of stress in the workplace and it can lead Confident conflict resolution skills will set you apart. It will place you ahead of the pack; positive conflict management skills are a key component of leadership....
$14.99
Simple Strategies from Game Theory, for Leaders & Managers !
by Sivakami S ; MBA ; Ph.D (ongoing)- 4.7
2.5 hours on-demand video
Practical Leadership Strategies from Game Theory, for Conflict Management, Competition and Interdependence ! Become Informed, Influential and Aware Leaders and Managers, armed with relevant knowledge of Game Theory and its cool Strategies for Competition and Conflict Management, learn how to encourage Cooperation, and effective ways to manage your ever growing network of interdependence....
$14.99
The Manager's Toolkit: A Practical Guide to Managing People at Work
by Dr Chris Dewberry- 4.6
Approx. 29 hours to complete
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis. Performance Management An introduction to Performance Management The Performance Management cycle...
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Applications of Everyday Leadership
by Jeffrey Loewenstein , Denise Lewin Loyd , Elizabeth A. Luckman- 4.8
Approx. 16 hours to complete
This course builds upon a conceptual knowledge of leadership by considering applications for more effective negotiation, feedback and coaching, conflict management, and change leadership. - Manage conflict and lead change in business Module 2: Performance Management Practice Quiz for Concepts of Performance Management Module 3: Conflict Management Practice Quiz for Concepts of Conflict Management...
Anger Management & Conflict Resolution Program - (4 hours)
by George Patriki- 4.4
4 hours on-demand video
Anger Management & Conflict Resolution Program will help you understand and manage your anger so that it doesn’t explode into rage. (Please note that the pic from the Anger Management movie is used by permission as follows; Anger Management (2003)....
$18.99
Build Cohesive Teams to Drive Peak Performance
- 4.3
People and Relationship Management It also includes developing team cohesiveness through team communication as well as diversity and conflict management....