Search result for The best customer service training Online Courses & Certifications
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Security Best Practices in Google Cloud
by Google Cloud Training- 4.6
Approx. 13 hours to complete
This self-paced training course gives participants broad study of security controls and techniques on Google Cloud. Through recorded lectures, demonstrations, and hands-on labs, participants explore and deploy the components of a secure Google Cloud solution, including Cloud Storage access control technologies, Security Keys, Customer-Supplied Encryption Keys, API access controls, scoping, shielded VMs, encryption, and signed URLs....
Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. About the Discussion Forums MODULE 3: Identifying the Voice of Your Customer Voice of the Customer (VOC)...
The Marketing Plan
by Ramon Diaz-Bernardo- 4.6
Approx. 17 hours to complete
Create your own Marketing Plan for your own product or service idea. In this course you will learn how to produce arguably the most important marketing tool for any business. The customer attraction vs customer retention dilemma. Identifying the best target segment for your product or service. How to identify the best positioning for your product or service?...
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
1 hour on-demand video
In Customer Service Training Course, you'll learn everything you need to get started with Customer Service such as Definition, Type, the Skillset required to be successful and Customer Service Operation Management. Customer Service Overview- You will understand the definition, common type of customer service and its importance to the company. Let's explore the Customer Service Training Course now!...
$12.99
Marketing analytics: Know your customers
by Ray Welling- 4.7
Approx. 20 hours to complete
However, multiple touchpoints across the customer journey make it increasingly difficult to measure effectiveness. The primacy of customer value 1 It’s not about you, it’s about them: The primacy of the customer 3 Customer journeys and the consumer decision-making process Analyse the concept of customer value and its importance to an organisation....
Risk Management Professional ( RMP) Exam Preparation Course
by Learnkart Technology Pvt Ltd- 0.0
5 hours on-demand video
Learn the best course on Risk Management from one of the best Training Service Provider The Project Management Institute-Risk Management Professional (PMI-RMP)® qualification perceives a Risk Manager's skill in distinguishing venture chances and moderating dangers while making the best of accessible chances....
$12.99
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Customer Service Superstardom: Customers Will Love You
by Judy Clark- 4.4
2 hours on-demand video
Great customer service experiences are a joy to us all, be the person customers rave about Customer Service is the gold standard for better business, and better business is better income. The care you took to make sure that your customer service was "over the top" impressive? Discover the secrets to creating a Customer Service competitive advantage....
$9.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
32 mins on-demand video
It is no longer sufficient just to know the basics. This course gives you Practical, concise help for dealing with customers: The Delivering Presentations & Public Speaking plus Decision Making course paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training....
$11.99
Excellence in Customer Service
by Peace Itimi- 3.7
1 hour on-demand video
Customer service is a company’s opportunity to connect with customers, solve problems, and show they care. And when customer service is executed well, it can resonate with customers for years to come. That’s why training customer service training is just as important (if not more) as any other. The basics needs of a customer and how to fulfill them...
$9.99