Introduction to customer service excellence 
Public
Disaster, Crisis, and Emergency Preparedness Communication
- 5
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This course will introduce you to basic concepts of emergency management, planning, and crisis risk communication. You will learn about how to approach the planning process....
Strategic Innovation: Building and Sustaining Innovative Organizations
- 4.8
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Innovation strategy is about creating unique value for consumers by delivering a great product that satisfies their needs. You will be able to:...
New Models of Business in Society
- 4.7
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This new story locates business within a societal framework. Almost every business creates or destroys value for customers, suppliers, employees, communities and society, in addition to shareholders and other financiers....
Portfolio Selection and Risk Management
- 4.6
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When an investor is faced with a portfolio choice problem, the number of possible assets and the various combinations and proportions in which each can be held can seem overwhelming....
Training for Customer service & Support
- 3
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Professional Development English The importance of training and development is no stranger to large businesses. Sections: 1. Welcome! 2. Understanding Society....
Management and Leadership: Planning Your Personal Development
- 0
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Focus on and plan your personal development as a manager with this online course from The Open University and CMI....
Management and Leadership: Well-being and Welfare at Work
- 0
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Learn to support the development and well-being of the people you manage with this online course from The Open University and CMI....
Shh! 12 Secrets Only the Best Administrative Assistants Know
- 4.3
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Personal & Professional Development for Administrative and Executive Assistants 90% of students who enroll in this course finish it (which for Udemy courses is WAY WAY above average!)....
