Search result for Customer service training Online Courses & Certifications
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Surviving Customer Service: Skill & Career Enhancement
by Donovon Jenson- 4.5
2 hours on-demand video
The essential skills and mindset training you need to provide exceptional customer service and jumpstart your career. I wanted to share these customer service skills as quickly as possible and deliver the information in a comprehensive but digestible course. By implementing these ideas, all customer service representatives will understand how to provide exceptional customer service....
$9.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
32 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. There have been so many changes in customer expectations and with service delivery, which is why we have created a completely new series of qualifications and certifications....
$11.99
Dealing With Angry Customers
by Dragos Iliescu- 4.4
1 hour on-demand video
I’ve worked in customer service for close to ten years, six of which I’ve spent training telemarketing and customer service representatives and supervisors. The current structure of this course is the result of over three years of careful analysis of hundreds of phone calls and discussions with dozens of customer service representatives, supervisors and quality checkers....
$10.99
Hubspot For (Beginners): Fast Track Training
by Douglas Melvin- 3.5
39 mins on-demand video
The way you streamline the entire process and make sure each customer gets the service they require is by making the most out of the features Hubspot has to offer. Customer Service Is Priority Number One You’ll have a full understanding of all the features of Hubspot that will make customer service a cinch....
$12.99
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
3.5 hours on-demand video
Great customer service is the foundation of any successful business. Customer service training doesn't have to be boring! Are you tired of courses that are outdated, monotonous or that just cover the basics? Customer service fundamentals Essential skills in customer service Building rapport in customer service Self-care in customer service Decrease problematic situations by avoiding common customer service failures...
$9.99
Customer Support Team Leader Mastery Certification
by Govindraj Shetty- 5
6.5 hours on-demand video
By The Customer Support School Section 10: Workforce & Training Management: In this, you will learn about staffing & scheduling, various steps, and activities involved in the Workforce Management, why utilization and occupancy being an important metric & various sourcing options available for the customer support department....
$34.99
Dog Training - Become A Dog Trainer - Dog Training Career
by Sharon Bolt- 4.4
5 hours on-demand video
Turn dog training into an ideal career & become a professional dog trainer. Step-by-step video demonstrations that show you the dog training methods that overcome all the major unwanted dog behaviours we see today. Learn how to leave a dog training consultation on an upbeat and positive note ensuring your customer is happy with the information and service they’ve received....
$21.99
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Process Leader Framework
by Janne Ohtonen, PhD- 4.1
2 hours on-demand video
This course is for those people who want to learn new skills on customer centric process leadership. You will learn what is Process Leader Framework and how it will help your business to increase revenues and profits, decrease costs and improve customer service simultaneously. The course consists of one book and series of training videos....
$9.99
Sales Training Course: Learn Basic and Advanced Sales Skills
by Adam Lieberman- 3.8
1 hour on-demand video
You Must Believe In The Product Or Service You Are Selling!! There are stores that are expensive and they pride themselves in customer service and some customers are willing to pay a premium for it. There are stores that are expensive and they pride themselves in customer service and some customers are willing to pay a premium for it....
$11.99
Increase sales through great customer service skills
by Robert Da Costa- 4.2
1 hour on-demand video
The course contains many downloadable tools and templates that you can use to support you in delivering exceptional customer service resulting in increased sales and long term relationships. STOP PRESS: This course has now been used by hundreds of organisations as their defacto customer service training tool...
$9.99