Surviving Customer Service: Skill & Career Enhancement
- 4.5
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Brief Introduction
The essential skills and mindset training you need to provide exceptional customer service and jumpstart your career.Description
I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud, or frustrated? I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I’ve learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction.
This course roughly follows the book that I wrote with the same title: Surviving Customer Service. This course covers most of the same topics, more quickly. I wanted to share these customer service skills as quickly as possible and deliver the information in a comprehensive but digestible course.By implementing these ideas, all customer service representatives will understand how to provide exceptional customer service. If you have any questions, don't hesitate to reach out, I'm happy to hear from you!
Requirements
- Requirements
- Students don't need to know anything, although some customer service experience may be helpful.
Donovon Jenson
4.5 Raiting
Accelerating Sales Conversions
- 3.8
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Your ultimate guide for sales planning. ABOUT THE PROGRAMME: If your sales projections are going wrong every quarter, your sales process needs an upgrade....
Surviving Customer Service: Skill & Career Enhancement
- 4.5
-
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The essential skills and mindset training you need to provide exceptional customer service and jumpstart your career. I have a few questions for you....
