Search result for Customer insights Online Courses & Certifications
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Customer Insights: Quantitative Techniques
by James Lenz- 4
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Approx. 14 hours to complete
The second module will explore the technique of conjoint analysis for quantifying the customer benefits, customer values, and the trade-off he or she is willing to make between the price of the product and desired features of the product or service. Welcome to Customer Insights: Quantitative Techniques 4 Collect Customer Data...
Implementing Customer Insights for Your Business
by Pieter Jan Stappers- 0.0
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4 Weeks
This course teaches how to put customer insights, like those from contextmapping, to work for innovation or marketing in your company. Customer research (also called user research or design research), e. Strategies to share customer and user experience (UX) insights in your organization and use them in developing products and services...
$250
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research MODULE 3: Identifying the Voice of Your Customer...
Managing Customer Relationships in the Digital Environment
by P.K. Kannan , Mary Beth Furst- 0.0
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4 Weeks
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into customer insights and selection techniques through the application of customer lifetime value concepts. 1 Customer Lifetime Value Concepts...
$499
Innovation for Impact (i4i) The Carlson-Polizzotto Method of Value Creation
by Curtis Carlson , Len Polizzotto- 4.8
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Approx. 3 hours to complete
Customer Need Key Insights Explain the importance of understanding customer needs. Describe how identifying key insights can improve a value proposition....
Brand & Consumer Psychology Masterclass
by Holger E. Metzger- 4.5
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1 hour on-demand video
You will gain advanced understanding of psychological insights techniques that decode critical customer needs, how to align branding & communication with people's perceptions and emotions, and how to create a brand experience in an engaging and motivating way. Critical customer insights you need for crafting a brand narrative that commands powerful emotional impact and relevance....
$12.99
Survey analysis to Gain Marketing Insights
by David Schweidel- 4.5
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Approx. 5 hours to complete
Which customer segments are most interested in our current offerings? In Analytic Methods for Survey Data, learners will become familiar with established statistical methods for converting survey responses to insights that can support marketing decisions. Customer Segmentation Customer Segmentation - Part 1 Customer Segmentation - Part 2 Customer Segmentation - Part 3...
Forecasting Models for Marketing Decisions
by David Schweidel- 4.3
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Approx. 12 hours to complete
Customer Analytics: Predicting Individual Customer Behavior How to Use Customer Centric Analytics Business Decisions Drive Customer Choices Illustrating Customer Acquisition in Excel Leveraging Customer Analytics: The Insurance Industry Companies still struggle to unlock customer data analytics insight Managing Customer Equity: Linking Customer Analytics to Customer Value Managing Customer Equity Customer Valuation...
Customer Invoice Deduction (Short Payment) Fundamentals
by Illumeo Learning- 0.0
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1 hour on-demand video
This course offers strategies, insights, and best practice information in Customer Invoice Deduction (Short Payment). All customer invoice (short payment) deductions and chargebacks are not created equal. In this information-packed session, learn about the different types of customer deductions, the impact each has on company profitability and strategies to get them under control....
$12.99
Building the Business Model for Corporate Entrepreneurs
by Daniel Gordon- 4.7
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Approx. 11 hours to complete
You will learn how to identify and communicate the nine elements of a business model: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Customer Discovery and Customer Validation How to get insights from customers Building a pipeline of customer interviews How to Interview a Customer (Optional)...
