Search result for Customer experience management Online Courses & Certifications
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Effective Debt Collection Strategies
by Zanette Phillips- 3.9
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1.5 hours on-demand video
Learn skills and strategies to improve customer debt recovery Cash flow control and cost management in addition to accounting, budgeting and debt collection has been my strengths. So I would like to share my knowledge and experience with small business owners to increase their recovery rate of customer debt. Skills and Strategies to improve Customer Debt Recovery...
$39.99
Product Management Fundamentals
by Institute of Product Leadership- 4.2
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1.5 hours on-demand video
Students will also be introduced to the role and career path of a Product Manager and the business, technology and customer contexts a person needs to master to become a good Product Manager. Although no prior knowledge is required, an appreciation or hands-on experience of how product and services companies operate is helpful....
$9.99
Supply Chain Analytics
by Yao Zhao- 4.7
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Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Supply chain management is becoming increasingly data driven. Obtain hands-on experience on the application and financial impact of analytics in integrated supply chain and logistics planning. Customer Experience, Implementation and Project Store Operations, Customer Experience & Shipping...
Food & Beverage Management
by Gabriele Troilo- 4.8
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Approx. 13 hours to complete
Customer Value From Customer Value to Value Proposition Food and Beverage Products as Experience Products: What That Means and Entails The Customer Experience Innovating throughout the Different Stages of Customers' Experience Reaching Audiences Effectively: Managing Customer Touch Points...
Designing the User Experience
by Cait von Schnetlage- 0.0
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4 Weeks
Translate product ideas into tangible assets by creating wireframes, 3D renderings, prototypes, and minimum viable products (MVPs) to test assumptions and validate customer interests Designing the customer and user experience is essential to creating great products today. The customer needs process, Lean UX, diagrams, sketches, wireframes, prototypes, and emerging technologies....
$199
Product Design, Prototyping, and Testing
by Cait von Schnetlage- 0.0
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4 Weeks
Translate product ideas into tangible assets by creating wireframes, 3D renderings, prototypes, and minimum viable products (MVPs) to test assumptions and validate customer interests Designing the customer and user experience is essential to creating great products today. The customer needs process, Lean UX, diagrams, sketches, wireframes, prototypes, and emerging technologies....
$199
Product Management 101
by Todd Birzer- 4.6
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5.5 hours on-demand video
The goal of Product Management 101 is to help you become a more strategic product manager - with a greater impact on your company and its future product portfolio. Product Management 101 can help you meet the fundamental purpose of product management: to manage the full lifecycle of products and services to create exceptional customer value, generate long-term competitive advantage, and deliver year-after-year profitability....
$14.99
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Modern Supervisor Skills
by Andrew S Koch- 4.8
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Approx. 10 hours to complete
• Explain why a strong customer service culture is crucial to organizational success. You do not need to have management or supervisory. What is Management Basic Principles of Management Building a Customer Service Environment Customer Defection Explain the role of supervisors in creating a strong customer service culture and why it is crucial to customer retention....
Don't Let Your Customers Run Your Business
by Zanette Phillips- 4.6
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2.5 hours on-demand video
Controlling Customer Debt and Managing the Ledger My Experience to Deliver this Course My background has been in office administration and then business management for over years in 20 different industries. Cash flow control and cost management in addition to accounting, budgeting and debt collection has been by strengths. Why don't customer pay?...
$49.99
Project Execution: Running the Project
by Google Career CertificatesTop Instructor- 4.8
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Approx. 23 hours to complete
This is the fourth course in the Google Project Management Certificate program. No previous experience is necessary. - Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control. Case study: Using risk management tools Implement the key quality management concepts of quality standards, quality planning, quality assurance, and quality control....
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