Course Summary
This course by Google teaches students how to execute a project successfully. It covers topics such as project planning, risk management, communication, and stakeholder management.Key Learning Points
- Learn how to plan and execute a project from start to finish
- Discover best practices for risk management and communication
- Understand how to manage stakeholders and ensure project success
Related Topics for further study
Learning Outcomes
- Ability to plan and execute a project from start to finish
- Understanding of risk management and communication best practices
- Knowledge of stakeholder management and its importance in project success
Prerequisites or good to have knowledge before taking this course
- Basic understanding of project management
- Access to a computer and internet connection
Course Difficulty Level
BeginnerCourse Format
- Self-paced
- Online
Similar Courses
- Project Management: The Basics for Success
- Project Management Principles and Practices
Related Education Paths
Notable People in This Field
- Andy Crowe
- Ricardo Vargas
Related Books
Description
This is the fourth course in the Google Project Management Certificate program. This course will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques. Next, you will examine how to prioritize data, how to use data to inform your decision-making, and how to effectively present that data. Then, you will strengthen your leadership skills as you study the stages of team development and how to manage team dynamics. After that, you will discover tools that provide effective project team communication, how to organize and facilitate meetings, and how to effectively communicate project status updates. Finally, you will examine the steps of the project closing process and how to create and share project closing documentation. Current Google project managers will continue to instruct and provide you with hands-on approaches for accomplishing these tasks while showing you the best project management tools and resources for the job at hand.
Knowledge
- Implement the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.
- Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story.
- Discuss the stages of team development and how to manage team dynamics.
- Describe the steps of the closing process and create project closing documentation.
Outline
- Introduction to project execution
- Introduction to Course 4
- The importance of tracking
- Common items to track
- Different tracking methods
- Belinda: tracking and managing a budget
- Pranjal: Managing multiple tracks
- Why risks and changes occur
- Identifying and tracking dependencies
- Techniques to help manage risks
- Escalating issues
- Communicating changes to the team
- Wrap-up
- Course 4 overview
- Helpful resources to get started
- Choose the right tracking method for your project
- Project status reports
- Activity Exemplar: Build and explain a project status report
- Case study: Using risk management tools
- Activity Exemplar: Put together a ROAM analysis
- Writing an effective escalation email
- Activity: Build and explain a project status report
- Test your knowledge: Project tracking
- Test your knowledge: Dependencies
- Activity: Put together a ROAM analysis
- Weekly challenge 1
- Quality management and continuous improvement
- Introduction: Quality management and continuous improvement
- Key quality management concepts
- Fostering customer relationships with communication skills
- Measuring customer satisfaction
- Ensuring accessibility during feedback collection
- Sue: The importance of understanding customer needs
- Continuous improvement and process improvement
- Data-driven improvement frameworks
- Differentiating projects from programs
- Jacob: Cultivating a continuous improvement mindset
- The purpose of a retrospective
- Conducting a retrospective
- Gernot: Using retrospectives to get back on track
- Wrap-up
- Recap: Quality management concepts
- User acceptance testing: Goals, best practices, and management
- Retrospective Template
- Test your knowledge: Quality management
- Test your knowledge: Compile feedback to measure satisfaction
- Test your knowledge: Continuous improvement
- Test your knowledge: Retrospectives
- Weekly challenge 2
- Data-informed decision-making
- Introduction: Data-informed decision-making
- The value of data
- Common types of project data
- Discerning important data
- Using data analysis to inform decisions
- Presenting data to tell a project's story
- Data visualization tools
- Effective presentation techniques
- Making presentations accessible
- Wrap-up
- Common data metrics for project management
- Data ethics considerations
- The six steps of data analysis
- Different ways to visualize data
- Project data visualizations
- Preparing an effective presentation
- Activity Exemplar: Create a presentation
- Test your knowledge: Prioritizing and analyzing data
- Test your knowledge: Presenting and visualizing data
- Activity: Create a presentation
- Weekly challenge 3
- Leadership and influencing skills
- Introduction: Leadership and influencing skills
- The necessity of project teamwork
- The factors that impact team effectiveness
- Leading high-functioning teams
- Emilio: Learning to lead
- Team development and managing team dynamics
- Rowena: Delegating the details
- Ethical and inclusive leadership
- Steps to effective influencing
- Using sources of power to influence
- Chris: Influencing others by demonstrating project impact
- Wrap-up
- Providing “air cover” to your team
- A framework for ethical decision-making
- Creating an effective influencing statement
- Test your knowledge: Effective teams
- Test your knowledge: Managing team development and dynamics
- Reflection: Effective influencing
- Reflection: Positive influence statements
- Weekly challenge 4
- Effective project communication
- Introduction: Effective project communication
- Communicating in different ways
- Common communication tools
- How to organize effective meetings
- Common types of project meetings
- Wrap-up
- Principles of effective email writing
- Facilitating inclusive and accessible meetings
- Checklist for productive meetings
- Test your knowledge: Project communication
- Test your knowledge: Effective meetings
- Weekly challenge 5
- Closing a project
- Introduction: Closing a project
- The importance of project closure
- The closing process for clients and stakeholders
- The closing process for the team
- Sarah: Why I love retrospectives
- The closing process for the project manager
- Course wrap-up
- Case study: The impact of skipping project closure steps
- Demonstrating project impact to stakeholders
- Activity Exemplar: Create a project closeout report
- Course 4 glossary
- Getting started on Course 5
- Test your knowledge: Closing a project
- Activity: Create a project closeout report
- Weekly challenge 6
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