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Effective Debt Collection Strategies

1.5 hours on-demand video

$ 39.99

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Brief Introduction

Learn skills and strategies to improve customer debt recovery

Description

Skills and strategies to improve debt recovery

Small Business Owners:

Wouldn't you like a strategy to reduce your current debt?
Wouldn't you like a strategy to manage your ongoing overdue customer invoices?
Wouldn't you like to streamline your office procedures and save money?

"Effective Debt Collection Strategies" is about controlling the activities of debt collection with systematic strategies so your customer knows you are serious about the credit you provide and you want to be paid by due date?

My Experience to Deliver this Course

I am a business manager, qualified trainer and small business owner. My background has been in office administration and then business management for over 25 years in 20 different industries. Cash flow control and cost management in addition to accounting, budgeting and debt collection has been my strengths. So I would like to share my knowledge and experience with small business owners to increase their recovery rate of customer debt.

What You Will Learn

Skills and Strategies to improve Customer Debt Recovery

Cost of Running a Ledger

Why don't customer pay? You will learn some reasons?
The cost of running a debtor's ledger.
The cost to the business to write off a sale.

Evaluating Office Procedures

Evaluating office procedures to identify inefficiencies. A detailed a Debtor's Ledger Health Check Questionnaire is attached to the course resources to assist in the evaluation.

Policies and Procedures

The importance of policies and procedures in a business
Which are the important policies needed to manage a ledger?

Strategy to Reduce the Current Debt

Evaluate the current customer debt and using a strategy to reduce it.
Clean up the old ledger so you have a manageable system.

Step by Step Advice and a Strategy to Manage Overdue Invoices

Process invoices, payments, credits, complaints and reports
Use the overdue invoice strategy
Deal with customer excuses
Run customer debt monitoring meetings with an agenda
Use a detailed phone call script to give callers confidence

What am I going to get from this Course?

For Everyone:

Learn how to control customer debt, reduce your stress and save money
Many forms and templates such as:
Debtor's Ledger Health Check Questionnaire
A Phone Script - for people who are uncomfortable making collection calls
Collection letters
An agenda for meetings
Payment installment agreement
The Strategy to reduce the current debt

For Small Business Owners in Particular:

Debtor's Ledger Health Check Questionnaire
A Strategy to reduce the current customer debt
A Strategy to proactively manage the ongoing overdue invoices

For Current and Future Bookkeeping, Accounts Receivable and Administration employees and students:

Efficient methods of controlling Customer debt
Ways of dealing with customer excuses
Ways of streamlining your office procedures

Join me in the course

I am sure you are like most people who go into business; you are doing it to make money, and you feel you need to give credit to make sales. Debt collecting costs you money. So let's give you a new strategy of running your business, so you can reduce that cost considerably and keep a good relationship with your customer.

Requirements

Requirements
Students should have a basic knowledge of bookkeeping and accounts receivable.

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