Search result for Service management principles Online Courses & Certifications
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ITIL 4 Exam Preparation
by Allyson Pippin , Kelley Conrad , Sabrina Moore- 4.7
Approx. 18 hours to complete
Module 2 - Service Management Terms (video 1 of 3) The Four Dimensions of Service Management Module 7- Service Management Practices (video 4 of 10) Module 7 - Service Management Practices continued (video 5 of 10) Module 7 - Service Management Practices continued (video 6 of 10) Module 7 - Service Management Practices continued (video 7 of 10)...
Principles of Service Management
by Christian Grönroos , Gustav Medberg , Valeria Penttinen- 0.0
5
Explore a service-based approach to marketing and management that can better serve them. Week 1 - Service as a perspective on businessWeek 2 - The importance of service orientationWeek 3 - A profitable service businessWeek 4 - Managing a service businessWeek 5 - From manufacturing to service (logic)...
Free
Introduction to Service Management
by Jason Dion • 600,000+ Enrollments Worldwide- 4.4
2 hours on-demand video
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices This course provides an introduction to service management and the new ITIL 4 Foundation certification exam, which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL....
$16.99
Fundamentals of Change and Change Management 2019
by Bibek Bhandari- 0.0
44 mins on-demand video
The course is primarily focused on the IT Change Management principles and guidelines, however to make it little different from other similar courses it is designed in a way to correlate change management with other IT disciplines such as Project Management, other service management aspects such as Incident, Problem, Configuration Management and so on....
$12.99
Operations Management: Management of Quality
by Sorin Dumitrascu- 4.2
2 hours on-demand video
Operations Management Training Program (Course 7 of 8) The course on Management of Quality is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience. This course covers many quality management principles, techniques, and tools that can be applied in service or manufacturing organizations....
$11.99
Smart Cities – Management of Smart Urban Infrastructures
by Matthias Finger- 4.7
Approx. 13 hours to complete
Learn about Smart Cities within the context of management of urban infrastructures. Over the journey of this 5-week online course you will learn about the most important principles for the management of Smart urban infrastructures as well as the applications of these principles in the transportation and energy sectors. Interview with an urban service provider company (Dr....
Smart Cities, Management of Smart Urban Infrastructures
- 0.0
In the era of Smart Cities, learn the principles of urban infrastructure management and find ways to incorporate smart technologies into legacy infrastructures. Although such “smart technologies” can provide immense opportunities for citizens and for service providers alike, the ICTs often act as disruptive innovators of urban infrastructure service provision....
$49
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Azure Fundamentals: AZ-900 Certification +Practice Questions
by Kevin Brown- 4.5
6.5 hours on-demand video
During this course, you will be introduced to the principles of cloud computing and will become familiar how these principles have been implemented in Microsoft Azure. · Azure Management Tools...
$14.99
Quality Management Systems:Management and Control of Quality
by Operational Excellence Training- 4.1
8 hours on-demand video
The Total Quality Management (TQM) approach changed the way businesses look at everything from customers, to human resources, to manufacturing and service processes. By the end of this course, you'll have a valuable skill set that that will allow you to apply all the principles of quality management and performance excellence to your business....
$11.99
Management Accounting A Complete Study
by Raja Natarajan, B.Com., PGDBA, FCA- 4.3
17.5 hours on-demand video
Learn Basic to Advanced Concepts in Management Accounting for CA / CMA / CS / CFA / CIMA / ACCA / CPA Examinations Welcome to this course on Management Accounting A Complete Study Hence, it becomes necessary for Top Executives to understand the Principles and Practices of Management Accounting. It will explain Theory and Practical Concepts revolving Management Accounting....
$9.99