Search result for Patient experience Online Courses & Certifications
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Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
by Eileen Kasda- 4.8
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Approx. 8 hours to complete
Patient Safety, Quality, and the Patient Experience Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care How Do We Measure the Patient Experience? Patient and Family Centered Care and Engagement Patient and Family Advisory Council: Definition and Roles Using Improvement Science to Create a Positive Sustainable Patient Experience Harnessing Evidence and Experience to Change Culture...
Value-Based Care: Managing Processes to Improve Outcomes
by Lechauncy Woodard , Sara G. McNeil , Susie Gronseth- 4.7
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Approx. 6 hours to complete
This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In the summative assignment, you will demonstrate your knowledge by explaining and synthesizing the importance of office-based processes and patient-based supporting functions to improve patient outcomes and experience as well as clinical quality....
Design in Healthcare: Using Patient Journey Mapping
by Richard H.M. Goossens- 0.0
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8 Weeks
Learn about the Patient Journey Mapping method for innovative product and service design in healthcare. Step-by-step, the course visualizes the different stakeholders, phases and actions involved in patient treatment. The Patient Journey Mapping method Understand the different stages of a patient's experience and treatment journey When and where Patient Journey Mapping can be applied...
$129
Understanding Patient Perspectives on Medications
by Anna Birna Almarsdottir , Lotte Stig Norgaard , Sofia Kälvemark Sporrong- 0.0
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Approx. 14 hours to complete
When healthcare professionals and patients engage together, healthcare can be based on the patient perspective, so the use of medicines is better tailored to each patients’ needs and preferences. Patient stories Medication-related burden and patients' lived experience with medicine Patient videos on chronic pain Patient videos on chronic pain (non-graded quiz)...
International Hospitality & Healthcare Services Marketing
by Sunmee Choi- 4.7
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Approx. 5 hours to complete
(3) Identify the unique characteristics of the healthcare industry, explain how this industry is evolving into the experience business, and better manage human interactions and facility to enhance the quality of customer experience. Examples of successful patient experience management: Shouldice Hospital Key elements of design in experience management: Interaction Examples of successful patient experience management: Kameda Medical Center...
Certified Electronic Health Records Specialist
by Valerie Boyd- Holsinger- 4.5
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7 hours on-demand video
Students will be exposed to real-world exercises using software to create patient records, lab reports, notes, and code setting. Additionally, students will gain a solid understanding of the legal aspects of patient confidentiality and disclosure of medical records....
$14.99
AI in Healthcare Capstone
by Matthew LungrenTop Instructor , Nigam Shah , Serena YeungTop Instructor , Tina Hernandez-Boussard , Laurence Baker- 4.6
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Approx. 11 hours to complete
We have organized this experience around the journey of a patient who develops some respiratory symptoms and given the concerns around COVID19 seeks care with a primary care provider. This course will be a hands-on experience in the day of a medical data miner....
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Medical Assistant, EKG, and Phlebotomy Practice for NHA
by Connie Lyons- 2.8
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They assist with patient care and assessment, perform treatments and administer medications. These programs are made up of the classes and clinical time needed to gain the knowledge, skills, and experience necessary to work as a medical assistant. Medical assistant training programs cover a variety of courses pertaining to health, office administration, patient care, and phlebotomy....
$11.99
Symptom Management in Palliative Care
by Kavitha Ramchandran , Jan DeNofrio , Joshua C. Fronk , Manuela Kogon- 0.0
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Approx. 10 hours to complete
You will continue to follow Sarah and Tim’s experience and learn cultural competencies critical for optimal symptom management. Respond to the subjective experience of symptoms and side effects using assessment tools and communication skills Describe several interventions to help with emotions and coping and the role the palliative care psychiatrist plays in caring for the patient...
SafetyQuest: Level Four - Mastering QI
by Lisa Shieh , Laurence Katznelson , Nivedita Suvarna Srinivas , Laura Mazer- 0.0
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2 Weeks
SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues. SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues....
