Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

  • 4.8
Approx. 8 hours to complete

Course Summary

This course explores the importance of patient safety culture in healthcare environments. Students will learn how to identify and mitigate risks to patients and improve patient outcomes.

Key Learning Points

  • Understand the complexities of patient safety culture
  • Identify and address risks to patients in healthcare environments
  • Develop strategies for improving patient outcomes

Job Positions & Salaries of people who have taken this course might have

    • USA: $80,000 - $120,000
    • India: ₹500,000 - ₹1,200,000
    • Spain: €30,000 - €50,000
    • USA: $80,000 - $120,000
    • India: ₹500,000 - ₹1,200,000
    • Spain: €30,000 - €50,000

    • USA: $50,000 - $80,000
    • India: ₹300,000 - ₹800,000
    • Spain: €20,000 - €30,000
    • USA: $80,000 - $120,000
    • India: ₹500,000 - ₹1,200,000
    • Spain: €30,000 - €50,000

    • USA: $50,000 - $80,000
    • India: ₹300,000 - ₹800,000
    • Spain: €20,000 - €30,000

    • USA: $60,000 - $90,000
    • India: ₹400,000 - ₹1,000,000
    • Spain: €25,000 - €40,000

Related Topics for further study


Learning Outcomes

  • Develop a comprehensive understanding of patient safety culture
  • Identify and mitigate risks to patients in healthcare environments
  • Develop strategies for improving patient outcomes

Prerequisites or good to have knowledge before taking this course

  • No prior knowledge or experience required
  • Access to a computer with internet connection

Course Difficulty Level

Intermediate

Course Format

  • Self-paced
  • Online

Similar Courses

  • Patient Safety and Quality Improvement
  • Healthcare Quality and Safety

Related Education Paths


Notable People in This Field

  • Patient Safety Expert
  • Healthcare Quality Expert

Related Books

Description

Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.

Knowledge

  • Review essential elements of a safety culture.
  • Describe how healthcare organizations identify and mitigate safety hazards.
  • Identify how patients and family members contribute to developing a safety culture.
  • Identify strategies for improving communication and teamwork .

Outline

  • Patient Safety Culture and Just Culture
  • Introduction to Patient Safety Culture
  • Defining Safety Culture
  • The Influence of Safety Culture on Patient and Provider Outcomes
  • Measuring Culture
  • Just Culture
  • Application of Just Culture
  • 11 Tenets of a Safety Culture
  • CUSP Tool: Culture Check-up Process
  • Lesson 1 Quiz
  • Patient Safety, Quality, and the Patient Experience
  • Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care
  • How Do We Measure the Patient Experience?
  • Patient and Family Centered Care and Engagement
  • Patient and Family Advisory Council: Definition and Roles
  • Engaging the Heart of the Caregiver
  • Using Improvement Science to Create a Positive Sustainable Patient Experience
  • Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
  • Centers for Medicare and Medicaid Services: Hospital Compare
  • Harnessing Evidence and Experience to Change Culture
  • Advancing the Practice of Patient and Family Centered Care in Hospitals
  • Lesson 2 Quiz
  • Event Reporting and Second Victims
  • How to Submit an Event Report
  • Journey of an Event Report
  • Event Reporting and High Reliability
  • Using Event Reports to Improve Safety and Culture
  • Reporting Culture
  • Using Event Reports to Design Safer Systems: Part I
  • Using Event Reports to Design Safer Systems: Part II
  • A Sample Event Review Meeting
  • Introduction to the Learning from Defects Tool
  • Disclosure of Medical Errors
  • Second Victims
  • Peer Support: Making a Difference for Second Victims
  • Agency for Healthcare Research and Quality: Common Formats
  • Learning from Defects Tool
  • Lesson 3 Quiz
  • Strengthening Safety Culture Through Teamwork
  • Becoming an Expert Team
  • Teamwork and the Science of Safety
  • Team Training
  • Communication
  • Leadership
  • Briefings and Debriefings
  • Measuring Teamwork for Improvement
  • Cross-unit Collaboration
  • TeamSTEPPS 2.0
  • Care Coordination Measures Atlas Update
  • Edgar Schein: Humble Inquiry (Optional)
  • Lesson 4 Quiz

Summary of User Reviews

Discover the importance of patient safety culture in healthcare systems with this comprehensive course. Students praise the detailed content and engaging instructors.

Key Aspect Users Liked About This Course

The course curriculum is very detailed and covers a lot of ground.

Pros from User Reviews

  • Engaging and knowledgeable instructors
  • In-depth coverage of patient safety culture
  • Real-life case studies and examples
  • Interactive and engaging assignments
  • Great value for money

Cons from User Reviews

  • Some students found the course to be too basic
  • A few technical issues with the platform
  • Limited interaction with other students
  • Lack of practical application in some areas
  • No certification offered upon completion
English
Available now
Approx. 8 hours to complete
Eileen Kasda
Johns Hopkins University
Coursera

Instructor

Eileen Kasda

  • 4.8 Raiting
Share
Saved Course list
Cancel
Get Course Update
Computer Courses