Search result for Customer insights Online Courses & Certifications
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Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
Approx. 11 hours to complete
Develop insights on navigating the innovation process from idea generation to commercialization. Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features How to get insights from your customers? Customer value Troubleshooting your customer discovery...
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
3 hours on-demand video
How To Create A Seamless Customer Experience In An Omnichannel Ecosystem Welcome to this course on Customer Experience Management (CXM), with a specific focus on Omnichannel customers. You will learn how to uncover key customer insights such as demographics, behaviors, habits, attitudes, preferences and more. These insights will serve as the foundation of your CXM strategy Obtain key customer insights...
$11.99
Predictive Analytics for Business - with Case Studies
by John Phillips- 3.5
1 hour on-demand video
Learn how to create important business insights through Predictive Analytics. We do the following case studies on Rapidminer software: B2B Churn of an office supply distributor, Market Basket Analysis of a retail computer store, Customer Segmentation of a customer database and Direct Marketing....
$9.99
Marketing Innovative Products and Services
by Lola Koiki- 0.0
4 Weeks
Develop insights on growth strategies as we explore inbound vs outbound marketing, types of media, pull marketing, push marketing, social media marketing, social media channels and content, budgeting, timing, content calendars, customer activation, landing pages, customer retention, email campaigns, and minimum viable products (MVPs)....
$149
Marketing Analytics: Data Tools and Techniques
by Raghu Iyengar- 0.0
6 Weeks
Learn how to measure, manage and analyze customer data to make effective marketing decisions. Businesses today have access to an increasingly large amount of detailed customer data, and this influx of data is only going to continue. This valuable data may include in-store and online customer transactions, customer surveys as well as prices and advertising....
$585
Sales Enablement & Analytics
by Michael Cant , Jim Hamilton- 0.0
6 Weeks
Organizations today have an influx of data which when used effectively can derive actionable insights for both the sales organization and their clients. Using the appropriate tools and technologies will permit sales representatives and managers to create value for their clients, ultimately increasing customer satisfaction and likelihood of long-term client retention....
$149
Creating Delighted & Devoted Customers
by Expert Academy- 0.0
1 hour on-demand video
How To Deliver Remarkable Customer Experiences. We live in a world where customer expectations are rapidly increasing, people are questioning much more and consumer trust is harder to win. The evidence clearly shows that it is the businesses that deliver consistently ‘outstanding’ customer experiences that are the ones that benefit from getting ahead and staying ahead of their competitors....
$12.99
Financial Analytics - Retention, Collections & Fraud
by Jigsaw Academy- 2.8
1.5 hours on-demand video
Learn how to acquire the right customers and maximize customer profitability using analytical tools and techniques. Learn how to acquire the right customers and maximize customer profitability using analytical tools and techniques such as credit scorecards, cross-sell recommended models and segmentation....
$12.99
Advance Sales Analytics for Decision Making with Power BI
by Muhammad Kashif- 4.3
4 hours on-demand video
Learn to discover meaningful insights from your data to boost sales especially designed for Non-IT Professionals They have used techniques like cross-selling opportunities or new customer analytics during the process. Specialized Sales Analytics Insights Product Insights, Customers Insights and Salespersons Insights Artificial Intelligence of Power BI to extract insights Discover real-life situations like cross-selling opportunities and new customer analytics...
$34.99
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. This Udemy course gives you valuable insights and handy files on customer experience strategy You can start working on the Customer Experience right away!...
$9.99