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Basic Skills in Constructive Communication
by Olaf Hauer- 4.5
Approx. 8 hours to complete
Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees and managers. As a result, effectiveness of business processes, project work and the quality of services are reduced. Employed people of 21-45 years who have the professional and personal need to take such a course. Levels of communication and Basic Principle of Social Interaction...
International Business Context
by Stephen R. Lawrence- 4.7
Approx. 15 hours to complete
First, the theory and history of international trade and the place of business in global trade are summarized. Next, the parallel topic of globalization and its impact on international business is reviewed. Without understanding the context of international business, international managers and leaders will indeed find success difficult. Political and Legal Factors that Impact International Trade...
Data Science for Business Innovation
by Marco Brambilla , Emanuele Della Valle- 4.2
Approx. 7 hours to complete
The course covers terminology and concepts, tools and methods, use cases and success stories of data science applications. It discusses the role of NoSQL data models and technologies, and the role and impact of scalable cloud-based computation platforms. All topics are covered with example-based lectures, discussing use cases, success stories and realistic examples....
Using Emotional Intelligence on the Job
by Sorin Dumitrascu- 3.9
1 hour on-demand video
Understand how to communicate with empathy and apply emotional intelligence skills in your profession. understand the impact of workplace emotions,communicate with empathy,apply key emotional intelligence skills in a confrontation scenario, andhelp others to develop self-awareness and empathy. The course includes video materials, written documents and quizzes to facilitate optimal learning, and reinforce your understanding and practical skills....
$15.99
Biospecimen Research Methods
by Peter Watson , Lise Matzke , Sheila O'Donoghue- 0.0
6 Weeks
Improve the quality of your research by learning and applying best practices to collect, store and use biospecimens in your laboratory. Get ahead of the competition, increase your chances of being published in high impact journals, and open doors to opportunities for working in leading biomedical research laboratories or biobanks. How to properly store and manage biospecimen data...
$99
Biospecimen Research Methods
by Peter Watson , Sheila O'Donoghue , Lise Matzke , Stefanie Cheah- 0.0
6 Weeks
Improve the quality of your research by learning and applying best practices to collect, store and use biospecimens in your laboratory. Get ahead of the competition, increase your chances of being published in high impact journals, and open doors to opportunities for working in leading biomedical research laboratories or biobanks. How to properly store and manage biospecimen data...
$99
Communication Skills and Teamwork
by Jim Pautz- 0.0
3 Weeks
Effective writing and presentation skills are essential for career success. Learn how to create and deliver high-impact communications, improve your soft skills, and effectively lead and collaborate on teams. In many careers, the foundation of your professional success is your ability to inform, persuade, and build relationships at work. How to design clear and persuasive PowerPoint presentations...
$149
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IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. How do I ask clear and concise questions? How do I prevent and fix Information Overload? What Are Ticketing Systems and What Are their Benefits? What terms are specific to processes and methodologies used in customer service? Lessons 1 and 2 Review...
Capstone: Applying Project Management in the Real World
by Google Career CertificatesTop Instructor- 4.8
Approx. 32 hours to complete
In this final, capstone course of the Google Project Management Certificate, you will practice applying the project management knowledge and skills you have learned so far. To further prepare you to interview for project management jobs, you will reflect on past projects, develop an “elevator pitch,” and anticipate common interview questions. Top tips for interview success...
Customer Success: Build Cross-Functional Relationships
by Kristen Hayer- 4.3
1.5 hours on-demand video
Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership. My name is Kristen Hayer, and I'm the CEO of The Success League, a customer success consulting firm. As a former sales and customer success executive, I've seen first hand how poor cross-functional relationships can negatively impact the customer experience....
$99.99