Search result for Customer service training courses Online Courses & Certifications
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Customer Service - Conflict Resolution
by The Art Of Service- 3.7
43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar HenrÃquez- 0.0
1 hour on-demand video
Customer service is a necessary soft skill for anyone that has interactions with customers often. And knowing how to deal with difficult customers should be part of any customer service training, as this is a skill that can turn angry customers into brand ambassadors....
$12.99
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
3.5 hours on-demand video
Great customer service is the foundation of any successful business. Customer service training doesn't have to be boring! Are you tired of courses that are outdated, monotonous or that just cover the basics? Customer service fundamentals Essential skills in customer service Building rapport in customer service Self-care in customer service Decrease problematic situations by avoiding common customer service failures...
$9.99
Customer Service Expert
by The Art Of Service- 4.3
1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses which you will select a minimum of five programs to complete and progress to the Expert program....
$9.99
Customer Service - Contact Centers
by The Art Of Service- 4
43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. The next and final level is Customer Service Expert program. This is specifically aimed at Customer Service Supervisors and Managers who wish to consolidate their knowledge and experience and achieve formal recognition of their skills....
$9.99
ComputerCavalry: IT Help Desk Training for IT Professionals!
by Korey Sheppard- 0.0
1.5 hours on-demand video
Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional....
$15.99
Customer Service Basics
by Integrity Training- 3.8
1 hour on-demand video
Customer Service Basics The Customer Service Skills course is a training course for customer support and services staff to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques and stress management....
$11.99
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Customer Service Foundation
by The Art Of Service- 4.3
26 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. The next and final level is Customer Service Expert program. This is specifically aimed at Customer Service Supervisors and Managers who wish to consolidate their knowledge and experience and achieve formal recognition of their skills....
$9.99
Customer | How to Build a Customer Service Strategy
by Learoy Tonight- 4.4
29 mins on-demand video
There is no question about the impact great customer service has on an organisation. How to build a customer service strategy will give you the tools to make a connection and build a relationship with your customer base. Start tonight and be on your way to providing amazing customer service tomorrow....
$13.99
Surviving Customer Service: Skill & Career Enhancement
by Donovon Jenson- 4.5
2 hours on-demand video
The essential skills and mindset training you need to provide exceptional customer service and jumpstart your career. I wanted to share these customer service skills as quickly as possible and deliver the information in a comprehensive but digestible course. By implementing these ideas, all customer service representatives will understand how to provide exceptional customer service....
$9.99