Search result for Courses taught by The Art Of Service
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Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. ...
$11.99
Data Warehousing
by The Art Of Service- 3.1
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3 hours on-demand video
An introductory course about understanding data warehousing, its architecture, flow, applications and modeling. Discover the latest data storage trend implemented by leading IT Professionals around the globe, known as Data Warehousing. A data warehouse (DW) is a database used for reporting. It will also teach learners the applications of data warehousing, its challenges and its future....
$12.99
Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate. A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Boost your career, pass the included certified elearning course, and achieve your Help Desk Analyst certification....
$11.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
An introductory course about learning to prepare, build and deliver a presentation to have a better customer service. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. The course also teaches you how to build your presentation....
$11.99
Developing and Improving your Value
by The Art Of Service- 3
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2 hours on-demand video
Adding Value to your job and career through improved Professional development, conflict handling and decision making. The Intermediate level of the Professional Development pathway has been divided into two sections: It covers the following practical chapters and is filled with all the kinds of detail that will help you achieve success in obtaining the job you want....
$11.99
Business Analytics
by The Art Of Service- 4
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2.5 hours on-demand video
An introductory course in understanding the definition, application and techniques involved in Business Analytics. Business analytics (BA) refers to the skills, technologies, applications and practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business planning. Business analytics focuses on developing new insights and understanding of business performance based on data and statistical methods....
$9.99
Human Resources Excellency Program 1
by The Art Of Service- 3.8
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1.5 hours on-demand video
Human Resources Excellency - How to get and keep your winning team (Program 1) Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention....
$9.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
An introductory course about the definition and types of conflict and the importance of communication in resolving it. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics....
$9.99
Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. The final level is Customer Service Expert program....
$9.99
Help Desk - Technician
by The Art Of Service- 4.4
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2 hours on-demand video
An introductory course about being a technician in the help desk industry. To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology vendor or platform....
$9.99
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