Optimizing Diversity on Teams

  • 4.3
Approx. 12 hours to complete

Course Summary

Learn how to build and manage diverse teams effectively. Understand the benefits of diversity in the workplace and how to overcome common challenges.

Key Learning Points

  • Gain a deeper understanding of diversity and inclusion in the workplace
  • Learn how to build and manage diverse teams effectively
  • Understand the benefits of diversity in the workplace and how to overcome common challenges

Job Positions & Salaries of people who have taken this course might have

    • USA: Median Salary: $90,000
    • India: Median Salary: ₹1,000,000
    • Spain: Median Salary: €45,000
    • USA: Median Salary: $90,000
    • India: Median Salary: ₹1,000,000
    • Spain: Median Salary: €45,000

    • USA: Median Salary: $75,000
    • India: Median Salary: ₹1,500,000
    • Spain: Median Salary: €35,000
    • USA: Median Salary: $90,000
    • India: Median Salary: ₹1,000,000
    • Spain: Median Salary: €45,000

    • USA: Median Salary: $75,000
    • India: Median Salary: ₹1,500,000
    • Spain: Median Salary: €35,000

    • USA: Median Salary: $60,000
    • India: Median Salary: ₹1,200,000
    • Spain: Median Salary: €25,000

Related Topics for further study


Learning Outcomes

  • Understand the importance of diversity and inclusion in the workplace
  • Learn how to effectively build and manage diverse teams
  • Develop strategies to overcome common workplace challenges related to diversity and inclusion

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of workplace dynamics
  • Openness to learning about diversity and inclusion

Course Difficulty Level

Intermediate

Course Format

  • Online
  • Self-paced
  • Video lectures

Similar Courses

  • Managing Virtual Teams
  • Leading Teams

Related Education Paths


Notable People in This Field

  • Katrina Lake
  • Nilofer Merchant

Related Books

Description

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

Outline

  • Promoting Diversity in the Workplace
  • Intro of Derek Newberry
  • The Hidden Diversity Problem
  • Promoting Diversity
  • Managing Rewards Systems
  • Managing Personal Bias
  • Being A Good Ally
  • Interview with Arjun Shankar
  • Interview with Stanford Thompson
  • How to Manage Cultural Differences in Global Teams (“4 minute read”)
  • Fostering Innovation Through a Diverse Workforce
  • Module 1 Quiz
  • Team Diversity Basics
  • Personal Introduction
  • Diversity Matters and So Do Our Biases
  • Intro of Torian Richardson
  • Diversity and Inclusion Issues on International Teams
  • Strategies for Adapting to a New Team Culture
  • Cases of Strategic Focus on Diversity and Inclusion
  • Addressing a Critical Situation of Bias
  • Cultivating the Right Mindset to Manage Diversity and Inclusion Issues
  • Interview with Andrés Castro Samayoa
  • Interview with Ann Tiao
  • Intro of Harvey Floyd II
  • Strategies for Reducing Bias
  • Questions that Help You Create a Diverse and Inclusive Team
  • Frameworks for Managing Difficult Conversations
  • Social Identity Theory
  • Examples of Microaggressions
  • Andrés Castro Samayoa Biography
  • Harvey Floyd II Biography
  • Module 2 Quiz
  • Managing Conflict
  • M3 Overview
  • Why Conflicts Occur
  • Conflict Types and Origins
  • Addressing Representational Gaps
  • Conflict Resolution Strategies
  • Addressing Oppression-Based Conflict
  • Interview with Marybeth Gasman
  • M3 Recap
  • 5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)
  • Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)
  • Module 3 Quiz
  • Diversity Case Study
  • M4_ Intro to Case Study Module
  • High Performance on Diverse Teams
  • Creating Inclusion Through Participation
  • Nike Introduction
  • Nike Goals
  • Nike Roles
  • Nike Norms
  • Interview with Jacqui Barton
  • M4 Recap
  • Nike's recent diversity challenge
  • Global Leadership: Working Across Borders
  • Module 4 Quiz

Summary of User Reviews

Read reviews for Diverse teams from Coursera. Learn about the benefits and drawbacks of this course on team diversity.

Key Aspect Users Liked About This Course

The course material is comprehensive and useful for anyone interested in team diversity.

Pros from User Reviews

  • The course is well-structured and easy to follow.
  • The instructors are knowledgeable and engaging.
  • The course covers a wide range of topics related to team diversity.
  • The course provides practical tools and strategies for building and managing diverse teams.

Cons from User Reviews

  • Some users found the course content to be too basic.
  • The course may not be suitable for those with advanced knowledge of team diversity.
  • Some users found the course to be too theoretical and not practical enough.
  • The course may not be relevant to all industries or types of organizations.
  • The course requires a significant time commitment.
English
Available now
Approx. 12 hours to complete
Dr. Aviva Legatt, Derek Newberry, Ph.D.
University of Pennsylvania
Coursera

Instructor

Dr. Aviva Legatt

  • 4.3 Raiting
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