Intercultural Management

  • 4.6
Approx. 15 hours to complete

Course Summary

This course explores the challenges and opportunities of intercultural communication and provides practical strategies for effective communication across cultures.

Key Learning Points

  • Learn the importance of understanding different cultural perspectives
  • Develop practical communication strategies for working with people from diverse cultures
  • Explore the impact of cultural differences on business and personal relationships

Related Topics for further study


Learning Outcomes

  • Understand the impact of cultural differences on communication
  • Develop practical strategies for effective communication with people from diverse cultures
  • Apply intercultural communication principles to personal and professional relationships

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of communication and cultural differences
  • Access to a computer and internet connection

Course Difficulty Level

Intermediate

Course Format

  • Online self-paced course
  • Video lectures
  • Interactive quizzes and assignments

Similar Courses

  • Cultural Intelligence
  • Global Business Communication
  • Cross-Cultural Management

Related Education Paths


Related Books

Description

This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.

Outline

  • Introduction
  • Introduction - Opening
  • Globalization and Culture
  • The Concept of Culture
  • Cultural Dimensions
  • Intercultural Management Skills
  • International Dimensions of Organizational Behavior
  • Contemporary Developments in World Culture
  • The Globalization Reader
  • International Human Resource Management
  • The Triangular Trade and the Atlantic Economy of the Eighteenth Century
  • Beyond culture
  • Cultures and Organizations: Software of the Mind
  • Culture, Leadership and Organizations, The GLOBE Study of 62 Societies
  • A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework
  • The globalization of markets
  • Ted Talk - The hidden force in global economics: sending money home
  • Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries
  • Cultural intelligence. A theory-based, short form measure
  • Riding the Waves of Culture: Understanding Cultural Diversity in Business
  • End of Module 1 Quiz
  • Intercultural Teams and Leadership
  • Introduction
  • Intercultural Encounters and Self-Awareness
  • Managing Diversity
  • Managing Intercultural Teams
  • Leadership in an Intercultural Organization
  • The Impact of Leadership and Change Management Strategy on Organizational Culture
  • Autobiography of Intercultural Encounters
  • Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
  • Developing Global Managers: Integrating Theory, Behavior, Data and Performance
  • Global Leadership Practices: A Cross-Cultural Management Perspective
  • Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions
  • Leadership That Gets Results
  • Beyond Culture
  • Cultures and Organizations: Software of the Mind
  • Psychological Types
  • Type and Culture: Using the MBTI Instrument in International Applications
  • What Leaders Really Do
  • Isabel Briggs Myers and Type Development
  • Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program
  • End of Module 2 Quiz
  • Intercultural HRM
  • Introduction
  • Intercultural Mobility
  • Intercultural Recruitment and Selection
  • Cultural Dimensions of Talent Management
  • Intercultural Rewards
  • European Reward Governance Survey
  • Evolving and enduring Challenges in Global Mobility
  • Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives
  • Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis
  • International Human Resource Management
  • Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences
  • Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management
  • Comparative total rewards practices and policies
  • Global Talent Management
  • Global talent management: How leading multinational build and sustain their talent pipeline
  • End of Module 3 quiz
  • International Marketing Decisions
  • Introduction
  • International Product Decisions
  • International Promotion Decisions
  • International Place Decisions
  • International Pricing Decisions
  • Internationales Marketing
  • International Marketing Strategy: Analysis, Development and Implementation
  • Estrategias de Marketing Internacional
  • Global Marketing Management
  • Marketing international, Marchés, Cultures et Organisations
  • End of Module 4 Quiz
  • Intercultural Business Negotiations
  • Introduction
  • Goals and Negotiation Approaches
  • Foreign Language Use: Proficiency and Anxiety
  • Style of Language: High-Context vs. Low-Context
  • The Role of Teams in Intercultural Business Negotiations
  • Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game
  • he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance
  • International Management: Managing Across Borders and Cultures, Text and Cases
  • Negotiation
  • Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations
  • The ambiguous Role of cultural Moderators in Intercultural Business Negotiations
  • En of Module 5 quiz
  • Wrap up
  • Wrap up
  • Final Quiz

Summary of User Reviews

Discover the intricacies of intercultural communication in this engaging course. Students enjoyed the dynamic lectures and interactive assignments, making it a great resource for anyone interested in understanding cultural differences.

Key Aspect Users Liked About This Course

Dynamic lectures and interactive assignments

Pros from User Reviews

  • Engaging lectures
  • Interactive assignments
  • Informative content
  • Great resource for understanding cultural differences

Cons from User Reviews

  • Limited focus on specific cultures
  • Some lectures may be repetitive
  • Not enough practical applications
English
Available now
Approx. 15 hours to complete
Kerstin Alfes, Robert Wilken, Chiara Succi, Marion Festing
ESCP Business School
Coursera

Instructor

Kerstin Alfes

  • 4.6 Raiting
Share
Saved Course list
Cancel
Get Course Update
Computer Courses