Brief Introduction
- It is no secret that conflict is a part of life and definitely a part of day-to-day business. Conflicts arise due to differences in personality or values. Conflict can be healthy.
- It is a perfectly normal and natural phenomenon of the human condition. Avoiding conflict can be termed as next to impossible. Therefore, learning how to handle conflict is central to build and maintain al
Description
- Uncertainty, Randomness and Disorder are some of the most common and integral part of our lives. Human beings like to feel important and don’t want to be neglected / offended and are concerned about their value in the eyes of the world.
- Wise and learned persons have proclaimed that in this world, Envy, Greed, Arrogance, Fascination, Anger, Fear and Over-confidence, all these seven traits are the main reason of causing conflict in any work undertaken.
- Facing conflict actually builds trust because the fear associated with conflict is often due to not knowing how the other person will respond in a situation.
- Just like anything, the more you do it, the better you become. However, if not handled with maturity and sensibility, conflict alienates people and gets in the way of creativity and productivity.
Knowledge
- Understanding various aspects of Conflict.
- Why conflict resolution is so important in difficult and challenging situations.
- How to assess self and situation? (Self-awareness and Values)
- Understanding Emotional Intelligence, its assessment and skills to improve emotional intelligence and its effective application.
- Communication techniques for suitable application.
- Application of motivational techniques leading to a desirable behaviour/situation.
Team Leadership & Team Management Skills Certification
- 4.4
-
![]()
![]()
![]()
![]()
![]()
Green Belt Certification in Teamwork Skills, Problem Solving, Process Improvement & Lean Continuous Improvement "Searching a best course for Team Leadership ends here....
How To Quickly Diffuse Another Person's Anger
- 4.6
-
![]()
![]()
![]()
![]()
![]()
Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation This course teaches you how to do this....
Facilitate Innovation and Manage Change Effectively
- 0.0
-
![]()
![]()
![]()
![]()
![]()
Innovation and Change Management This course imparts the ability for managers to work effectively with team leaders to manage change processes....
Leading Teams
- 4.8
-
![]()
![]()
![]()
![]()
![]()
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement....
