Course Summary
Learn how to effectively lead teams with this course that covers topics like team motivation, communication, and conflict resolution.Key Learning Points
- Understand the different stages of team development and how to manage them
- Learn effective communication techniques for team members with different personalities and backgrounds
- Develop strategies for conflict resolution and creating a positive team culture
Related Topics for further study
Learning Outcomes
- Develop effective communication strategies for team members
- Understand the stages of team development and how to manage them
- Create a positive team culture and resolve conflicts
Prerequisites or good to have knowledge before taking this course
- Basic knowledge of team management
- Access to an internet-connected device
Course Difficulty Level
IntermediateCourse Format
- Online
- Self-paced
- Video-based
Similar Courses
- Teamwork Skills: Communicating Effectively in Groups
- Leading People and Teams
Related Education Paths
Notable People in This Field
- Simon Sinek
- Brené Brown
Related Books
Description
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork.
Outline
- Designing Your Team for Excellence
- 01.01 - Intro: Designing Your Team for Excellence
- 01.02 - Designing Your Team with the Client in Mind
- 01.03 - What is the Optimal Team Size?
- 01.04 - Demographics: How Demographic Diversity Impacts Teams
- 01.05 - Demographic Faultlines: Be Very Careful!
- 01.06 - Personality: How Diversity in Personality Impacts Teams
- 01.07 - Values-based Diversity in Teams (Part 1)
- 01.08 - Values-based Diversity in Teams (Part 2)
- 01.09 - Team Values and Person-Team Fit
- 01.10 - Building a Collaborative Climate
- 01.11 - Goal Setting in Teams
- 01.12 - Managing Individual Expectations
- 01.13 - Emphasizing Shared Goals
- 01.14 - Avoiding Self-Similarity in Composing Teams
- 01.15 - Recap: Designing Your Team for Excellence
- Help us learn more about you!
- Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
- Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
- Can You Compose Your Team With Too Many Stars
- Notice for Auditing Learners: Assignment Submission
- Designing Your Team for Excellence
- Structuring Your Team for Excellence
- 02.01 - Structuring Your Team for Excellence: Apollo 13 Case Study
- 02.02 - Departmentation: How to Group and Organize Jobs in the Team
- 02.03 - Centralization: How to Structure Decision Making in the Team
- 02.04 - Rewards: How to Structure Rewards in the Team
- 02.05 - Team Rewards and Punishments
- 02.06 - Virtuality: How to Manage Virtual Team Structures
- 02.07 - Roles: How to Define and Organize Roles in the Team
- 02.08 - Every Role Matters in Teams
- 02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role
- 02.10 - Norms: How to Create Productive Norms in the Team
- 02.11 - Creating a Culture of Teamwork Through Norms and Expectations
- 02.12 - Team Charters: A Tool for Designing Your Team
- 02.13 - Recap: Structuring Your Team For Excellence
- Gene Kranz Video
- Rewarding Teams or Individual Stars
- Template: Team Charter
- Team Charter Documents
- Structuring Your Team for Excellence
- Managing Team Dynamics
- 03.01 - Coordination
- 03.02 - Common Information Effect
- 03.03 - Social Loafing
- 03.04 - Language
- 03.05 - Working Across Cultures
- 03.06 - Managing Conflict
- 03.07 - Resolving Task Conflicts
- 03.08 - Recap: Manage Team Dynamics
- Conflict Resolution from The Office
- Managing Team Dynamics
- Creating Sustainable Team Performance and Learning
- 04.01 - Evaluating Team Performance
- 04.02 - Assessing Performance
- 04.03 - Managing Teammate Satisfaction
- 04.04 - Managing Team Performance
- 04.05 - Creativity
- 04.06 - Psychological Safety
- 04.07 - Engaging Your Team
- 04.08 - Hit and Hug
- 04.09 - Building a Safe Environment
- 04.10 - Transactive Memory
- 04.11 - Facilitating Team Learning
- 04.12 - Learning from Adversity
- 04.13 - Instilling a Learning Mindset
- 04.14 - Manufacturing Team Success
- 04.15 - Creating Sustainable Team Performance
- Post-course Survey
- Keep Learning with Michigan Online!
- Creating Sustainable Team Performance and Learning
Summary of User Reviews
Key Aspect Users Liked About This Course
The course content is well-structured and easy to understand.Pros from User Reviews
- Great insights on leadership and team management
- Real-life examples provided for better understanding
- Flexible schedule for learning at your own pace
Cons from User Reviews
- Some users found the course content too basic
- Limited interaction with instructors
- No certificate provided for completing the course
Scott DeRue, Ph.D.
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