Search result for Free customer service course certificate Online Courses & Certifications
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Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
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1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. Certificatation Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills....
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
An introductory course about understanding the foundations of Customer Service. From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs to complete and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
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Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
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5 hours on-demand video
After creating your first Customer Experience Blueprint with the help of the material this course provides, you will have a solid map to constantly improve your business results. Join the course and start creating you own customer experience strategies TODAY! This course gives you a very intense kickstart for your customer strategy...
$9.99
Telephone Etiquette - Customer Service Certification Course
by Yvonne Ohui MacCarthy, CSP- 4.6
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34 mins on-demand video
This is an all level customer service course that looks at the correct way to interact on the phone with either our customers, colleagues or acquaintances. This telephone etiquette customer service course would enhance the customer experience of your customers and make customer service management easy. Simply put the course would make you stand out form the rest....
$11.99
Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each)....
$9.99
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
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Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
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1 hour on-demand video
Earn your Digital Customer Service Certificate fast! Eazl’s Digital Customer Service Certificate Course introduces you to customer service for the smartphone era. Your course now also includes resources related to Coronavirus (COVID-19), which is forcing many customer service teams to adapt to new environments, and to solve new kinds of problems....
$13.99
