Search result for Customer service certificate Online Courses & Certifications
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Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
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1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. In short, your customer service management would improve. Students can request for their Certificate in Basis Customer Service from the Institute of Customer Service Professionals in addition to the Udemy certificate provided....
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs to complete and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement). The next and final level is Customer Service Expert program....
$9.99
Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each)....
$9.99
Telephone Etiquette - Customer Service Certification Course
by Yvonne Ohui MacCarthy, CSP- 4.6
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34 mins on-demand video
Certification - Speak right, build confidence and professionalize each telephone interaction to improve customer service This is an all level customer service course that looks at the correct way to interact on the phone with either our customers, colleagues or acquaintances....
$11.99
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
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[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
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1 hour on-demand video
Earn your Digital Customer Service Certificate fast! Early-career professionals looking to join customer service teams (a great place to start at many companies) Eazl’s Digital Customer Service Certificate Course introduces you to customer service for the smartphone era. Generate revenue through compassionate customer service Why Learn Customer Service for the Social Media Era?...
$13.99
Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
A verifiable Certificate of Completion is presented to all students who undertake this course. Your exam can be scheduled online and you will receive a PDF certificate when you pass your exam. Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level....
$11.99
Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
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Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
