Search result for Customer experience Online Courses & Certifications
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Customer Experience Management (CX): MASTERCLASS 2021
by Manos Filippou- 4.2
8 hours on-demand video
#1 Customer Experience Management Course. Enroll in this course and discover the art of a client-centric culture, find out what the top 10 customer experience (CX) strategies are, and get inspired to build outstanding client experiences! Discover the Top 10 CUSTOMER EXPERIENCE (CX) STRATEGIES that you need to focus in 2021....
$21.99
"Skyrocket your customer experience impact within weeks"
by Jeroen van Deurzen- 3.8
1.5 hours on-demand video
A Customer Experience Mastermind e-course brought to you by The Experience Professionals This all new CX e-course will teach you how to look at CX from a holistic view based on the Customer Experience Professional Association competenties (CXPA)....
$11.99
Customer Experience: Grow Your Business With A Purpose
by Expert Academy- 0.0
2.5 hours on-demand video
Deliver A 'Branded' Customer Experience That Drives Profitable Growth Customer Experience Management: Grow Your Business With A Purpose Customer Experience Management: Brand Purpose & Leadership2. Customer Experience Management: Brand Promise & Customer Loyalty3. In this course, you will learn how to define a brand purpose that will set the scene for your customer experience and align your organisation....
$12.99
Create a Customer Journey Map with Personas for Beginners
by Customer Experience 24/7- 4.1
1.5 hours on-demand video
Step by Step Instructions to a Better Customer Experience Have you ever been let down by the experience of purchasing a product or using a service? If yes, customer experience is for you! I will walk you through the fundamentals of something called the Customer Experience process so that you can uncover where customers like you struggle....
$11.99
Customer Journey Map - Guest Experience Enhancement Tool
by Hotel Management School Your learning Partner- 0.0
1.5 hours on-demand video
How mapping customer journey helps enhance experience | key touch points in journey | learn from experts In current times businesses need to spend time and effort in enhancing the customer experience with the business which can lead to better customer loyalty. In this course, we will explain the customer journey map with reference to the hotel....
$12.99
Awesome Customer Experience For Your Retail Store
by Mike Korytny- 0.0
8.5 hours on-demand video
Set yourself above and in front of your competition by delivering a customer experience no one else can match. This course covers all the different things you can do to deliver a fantastic customer experience that people will value, enjoy, and remember. How to always give your customer your best and take your business to the next level....
$12.99
Using Customer Experience to Grow Your Business
by Dianne Denton- 4.2
2 hours on-demand video
How Delivering a Superior Customer Experience Can Increase Revenue & Business Growth In this course, you’ll see - both through recent research and business examples - how delivering a superior customer experience can help you increase your revenue and grow your business. You aren’t sure of the difference between customer service and customer experience Making an Impact Through Customer Experience...
$12.99
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Customer Service: How to sell more without advertising
by Miles Furnell- 4.2
1 hour on-demand video
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising. Most businesses concentrate all their marking effort on attracting new customers, but smart businesses focus on providing a customer experience so fantastic that they're able not only to retain their existing customers but they also attract new ones through word of mouth....
$9.99
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research MODULE 3: Identifying the Voice of Your Customer...
The Complete 2019 Customer Journey & Experience Course
by iMarket XL- 3.3
1.5 hours on-demand video
Design & create experiences that delight your customers, add meaning and move prospects through the customer journey And these are just some of the facts taken from a recent study of the world's leading customer experience service company. These facts mean that businesses that design customer experiences and map their clients journey are bound to stay ahead of the game....
$11.99