Search result for Certificate in conflict resolution Online Courses & Certifications
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Customer Service - Contact Centers
by The Art Of Service- 4
43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Learn Boundaries, Communication & Assertiveness Skills
by Jef Gazley, M.S., LMFT- 4.4
1.5 hours on-demand video
This creates unhealthy boundaries in the children and makes it exceedingly difficult to set healthy boundaries and stop abuse. Most of the problems associated with society can be traced to faulty communication and conflict resolution....
$9.99
Discussing Politics and Debates Teach-Out
by Teach-Out Experts- 0.0
Approx. 3 hours to complete
Experts on conflict resolution and decision making share strategies for how to have effective conversations around difficult topics. Finally, this Teach-Out includes an issue primer and information on how to vote in the U. Role of Moderators in the U. Media's Role in Political Polarization The Role of Sport in Social Justice Movements...
Leading Transformative Change in Education
by Professor John Fischetti , Dr Scott Imig- 0.0
4 Weeks
Explore methods and strategies to critique and rethink organisational practices in education; develop staff and student wellbeing; and use coaching to support and lead change in your workplace. You will develop leadership capacities in conflict resolution or in educational policy or advisory roles. Synthesise substantial organisational and micro-political techniques including conflict resolution and personnel development...
$149
Understanding International Relations Theory
by Timofei Bordachev , Dmitrii Suslov- 4.7
Approx. 24 hours to complete
The lectures of the two outstanding Russian scholars and political analysts – Timofey Bordachev and Dmitry Suslov - cover such fields as the problems of international security and conflict resolution, international economic relations, foreign policy decision-making, global governance, the role of power in the IR. Back to classics: the Realist Paradigm in the XXI century...
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
19 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
43 mins on-demand video
An introductory course about the definition and types of conflict and the importance of communication in resolving it. There have been so many changes in customer expectations and with service delivery, which is why we have created a completely new series of qualifications and certifications....
$9.99
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The Changing Global Order
by Madeleine Hosli- 4.7
Approx. 30 hours to complete
We will also focus on the role of the European Union in terms of diplomacy and efforts to prevent conflict, the North Atlantic Treaty Organization and the contribution of organizations such as the African Union to the prevention of conflict and war. Conflict, Conflict Resolution and Security Extra Video: Interview with Edwin Bakker - Cooperation in the Field of Counterterrorism...
William Shakespeare's Twelfth Night: Comedy, Conflict, and Community
by David Glimp , Kevin Rich- 4.5
Approx. 25 hours to complete
You'll explore the relationship between comedy and tragedy, the conflict inherent in desire, and the ways Shakespeare's words and works engaged his community, and yours. Desire, Identity, and Chaos in Twelfth Night Class, Comedy, and Conflict in Twelfth Night 1 Addressing Minor Characters; How Desire Leads to Class Conflict 2 CU Boulder’s Applied Shakespeare Graduate Certificate...
Optimizing Diversity on Teams
by Dr. Aviva Legatt , Derek Newberry, Ph.D.- 4.3
Approx. 12 hours to complete
You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. How to Manage Cultural Differences in Global Teams (“4 minute read”) Conflict Resolution Strategies Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)...