Search result for Customer insight Online Courses & Certifications
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Customer Success | How to Listen to Today's Customers
by Chuck Wall- 4.3
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1 hour on-demand video
How Jet Blue has mastered social media through speed and humorThe ways social media has transformed how Adobe listensWhy Mercedes-Benz doubled sales on the platform by reaching an entirely new audienceHow Morton’s Steakhouse wrote the greatest customer service story ever toldHow eight other brands have made social listening a critical part of their success...
$9.99
Marketing Tool: Personas - learn customer expectations
by Jeannie Chan- 3.1
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30 mins on-demand video
Persona can uncover deep customer insights, empowering you to make relevant products or contents for your target market! Meeting (and exceeding) customers' expectations is the only way to build a customer base and a successful business....
$11.99
Fundamentals of Management
by Dave Nagy- 4.6
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Approx. 7 hours to complete
Gain insight into the manager's responsibility in planning, organizing, leading, staffing and controlling within the workplace. Explain how customer satisfaction is linked to controlling...
ERP-Microsoft Dynamics NAV module and functionality overview
by ABC Tuts- 3.7
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1.5 hours on-demand video
Well, if you have a business or business idea, you probably want solution which will enable you to control all actiivitities in your organization - from accounting, through sales and marketing, human resources, supply chain, logistics, customer relationship management to administration - ERP system is tool which will enable it to you....
$13.99
Kick Start Your Digital Strategy and Transformation Program
by Mike Connor- 4.2
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3.5 hours on-demand video
Capabilities and competencies required to build and sustain your company's role as a digital leader including: “Always-On" Customer and Technology Insight Leading Edge Data / Analytics Continual Innovation Development of a Digital Culture And, the key phases of digital transformation and the requirements for their success....
$11.99
Building a Digital Business Strategy
by Mike Connor- 4.3
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2.5 hours on-demand video
It is designed to provide you the insight you need to help your company understand and support the development of integrated digital strategies for products, marketing, operations and develop the competencies required to sustain digital leadership....
$15.99
How to conduct market research in startups and small firms?
by Asen Gyczew- 3.8
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5 hours on-demand video
That's why I created for you this hands-on course so that you can see how with virtually no money you can research many important to you aspects like the size of the market or a particular segment, the sales tactics of competitors, customer preferences etc....
$11.99
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Software Development: Better Requirements Gathering Skills
by Robin Slee | Art | Illustration | iPad | Software Development- 4.4
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1.5 hours on-demand video
'Software requirements gathering' is the process of capturing the objectives, goals and wishes of the customer upfront and early-on in the Software Development Life Cycle (SDLC). Plus, you will get an insight to how one system is used throughout an organization. Are about to begin work on a new software project or embark on a prospective customer collaboration?...
$14.99
Bartender Pro: How To / Customer Service / Resume
by Shane Maddox- 4.6
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3.5 hours on-demand video
CUSTOMER SERVICE TIPS, TRICKS & SECRETS Gain insight into the inner workings of becoming the best bartender you can be! We'll share everything we've learned along the way!...
$12.99
Customer Analytics in Python 2021
by 365 Careers- 4.5
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5 hours on-demand video
Beginner and Advanced Customer Analytics in Python: PCA, K-means Clustering, Elasticity Modeling & Deep Neural Networks Customer Analytics in Python – the place where marketing and data science meet! We will introduce you to the relevant theory that you need to start performing customer analytics Finally, we’ll combine the two models to reach an even better insight about our customers....
$13.99
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