Search result for Certificate in customer service Online Courses & Certifications
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Customer Service Fundamentals
by Starweaver / live- 4.1
3 hours on-demand video
An introduction to customer service and its importance in any business. This course is an introduction to customer service and its importance in any business. Customer Service Overview 2. Five Service Levels of Companies 6. Steps to Great Customer Service 14. A Deeper Look at Managing Negative Customer Service Engagements 15....
$9.99
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
1 hour on-demand video
An introduction to customer service and its importance in any business. In Customer Service Training Course, you'll learn everything you need to get started with Customer Service such as Definition, Type, the Skillset required to be successful and Customer Service Operation Management. We will discuss which factors making them successful in customer service....
$12.99
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. We can help you get there with the IBM Customer Engagement Specialist Certificate Program. Welcome to the IBM Customer Engagement Specialist Professional Certificate Course! Why are typing skills important in Customer Service? What terms are specific to processes and methodologies used in customer service?...
Customer Service Superstardom: Customers Will Love You
by Judy Clark- 4.4
2 hours on-demand video
Master Customer Service and Communications skills in this course and crush your competition. This course is interactive and we guarantee that we will add our customer service experience to you in the course material and in our interactive course challenges. Customer service skills are effective in building relationships within your organisation too....
$9.99
Cloud Security Basics
by Rick Smith- 4.7
Approx. 13 hours to complete
We start with a deceptively simple and secure web service and address the problems arising as we improve it. We’ll build our own web service case studies and construct security solutions for them. Elements of an Internet Service Outline Service Outline Example: Discussion Forum Service Outline: Peer Review Assignment Internet Service Security Cloud Service Outline for Peer Review...
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. The material illustrates how every part of an organization is part of the customer service experience...
$9.99
Hybrid Cloud Multi-Cluster with Anthos
by Google Cloud Training- 4.8
Approx. 10 hours to complete
This on-demand course equips students to understand, configure, and maintain multi-cluster Kubernetes infrastructures using Anthos GKE and Istio-based service mesh, whether deployed with Anthos on Google Cloud or with Anthos deployed on VMware. Managing Policies in Kubernetes Engine using Anthos Config Management Configuring GKE and Service Mesh for Multi-Cluster Operation Introduction to Multi-Cluster Service Mesh...
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Customer Service Training
by AJK Consulting- 4.1
2.5 hours on-demand video
A Step by Step Guide For Customer Service Professionals and Managers In the 50 Keys to Exceptional Customer Service you will learn the best practices that top organizations we look up to implement and adopt in . What Customer Service Means Professional Qualities in Customer Service How to avoid customer service irritants...
$9.99
Customer | How to Build a Customer Service Strategy
by Learoy Tonight- 4.4
29 mins on-demand video
For you and your team to be successful in providing great customer service, start by putting your customer first There is no question about the impact great customer service has on an organisation. How to build a customer service strategy will give you the tools to make a connection and build a relationship with your customer base....
$13.99
Marketing analytics: Know your customers
by Ray Welling- 4.7
Approx. 20 hours to complete
Through structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments) this course will teach you what to measure – and how – in order to maximise customer value. 1 It’s not about you, it’s about them: The primacy of the customer 3 Digging for gold – uncovering customer value...