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The Human Face of User Research: How to do User Research Online and Offline

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Brief Introduction

Identify the importance of user research within a business project and plan and assess your own user research project.

Course Summary

Explore the human side of user research and learn how to create better user experiences. Gain the skills you need to conduct user research and apply it to product design.

Key Learning Points

Learn how to conduct user research and apply it to product design
Understand the human side of user research
Create better user experiences

Learning Outcomes

Understand the importance of user research in product design
Learn how to conduct user research using various techniques
Apply user research to create better user experiences

Prerequisites or good to have knowledge before taking this course

No prior experience required
Basic understanding of design thinking and product design is helpful

Course Difficulty Level

Beginner

Course Format

Online
Self-paced
Video-based

Similar Courses

Design Thinking for Innovation
User Experience: The Beginner's Guide

Related Education Paths

Notable People in This Field

Director of The Design Lab at UC San Diego
CEO of User Interface Engineering

Related Books

Requirements

This course is suitable for anyone working on projects that has a user somewhere in the journey. It will be particularly beneficial for those working in business analysis, digital strategy, service design, data and change management, product or project management and ux design.

Knowledge

What is user research and when should it be used?A follow-along guide to completing a user research projectListen to professionals doing the job right now, and learn from their experiencesUnderstand the importance of the ‘user’ in your entire project/business/organisationReflect and self-evaluate your understanding, skills and experiences in user research and use this to improve

Summary of User Reviews

The Human Face of User Research is a highly recommended course that provides a deep insight into the world of user research. It offers a great learning experience with practical examples and case studies, making it easy to understand and apply in real-life scenarios.

Pros from User Reviews

Well-structured and engaging course material
Experienced and knowledgeable instructors
Practical exercises and assignments that reinforce learning
Great community support and interaction with other learners
In-depth coverage of user research techniques and methodologies

Cons from User Reviews

Limited focus on advanced topics
Some technical difficulties with the platform
No certificate of completion for free users
Some sections may be repetitive for experienced professionals
Not suitable for those looking for a quick overview of user research

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