Course Summary
The Art of Negotiation course teaches students the fundamental principles of negotiation, including strategies and tactics for reaching mutually beneficial agreements.Key Learning Points
- Learn how to identify and leverage negotiation opportunities
- Understand the importance of effective communication in negotiation
- Develop strategies for handling difficult negotiations
Related Topics for further study
- Negotiation Strategies
- Effective Communication
- Difficult Negotiations
- Mutually Beneficial Agreements
- Negotiation Ethics
Learning Outcomes
- Develop effective negotiation strategies
- Improve communication skills
- Handle difficult negotiations with confidence
Prerequisites or good to have knowledge before taking this course
- Basic understanding of business principles
- Willingness to practice negotiation skills
Course Difficulty Level
IntermediateCourse Format
- Self-paced
- Online
- Video lectures
- Quizzes
Similar Courses
- The Science of Everyday Thinking
- Successful Negotiation: Essential Strategies and Skills
Related Education Paths
Notable People in This Field
- William Ury
- Chris Voss
Related Books
Description
The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
Knowledge
- Understand how negotiation differs from selling
- Identify common negotiation styles
- Describe the personal and behavioral characteristics of an effective negotiator
- Assess your personal style and how it affects the negotiation process
Outline
- What is Negotiation?
- 1.1 Introduction to Negotiation
- 1.2 What is Negotiation?
- About this Course
- Please Take this Survey
- Resources
- Module 1 Lecture Slides
- Review
- Influencing Factors and Considerations
- 2.1 Factors That Influence How a Negotiation Proceeds
- 2.2 Negotiation Strategy
- 2.3 Value, Fairness, and Successful Outcomes
- Module 2 Lecture Slides
- Review
- You and Your Counterparts as Negotiators
- 3.1 Traits of Negotiators
- 3.2 Behaviors that Make a Difference
- 3.3 Behavior Traits of Successful Negotiators
- Module 3 Lecture Slides
- Review
- Preparation, Planning and Implementation
- 4.1 Making Offers
- 4.2 Framework Agreement
- 4.3 Best Alternative to a Negotiated Agreement
- 4.4 Developing Options for Negotiation
- 4.5 Best Practices of Negotiation
- Guest Speaker: Best Practices in Negotiation in Business
- Module 4 Lecture Slides
- Course Wrap-Up
- End of Course Survey
- Review
Summary of User Reviews
Discover the Art of Negotiation with this course on Coursera. Users have given positive feedback about the course, highlighting its practical applications in real-life situations. However, some users have mentioned the length of the course as a concern.Key Aspect Users Liked About This Course
Practical applications in real-life situationsPros from User Reviews
- Well-structured course content
- Expert instructors with experience in negotiation
- Interactive and engaging learning experience
- Useful tools and techniques for negotiation
- Applicable to various industries and professions
Cons from User Reviews
- Course is lengthy and time-consuming
- Some users found the content to be repetitive
- Limited opportunities for personalized feedback
- Not suitable for those with advanced negotiation skills
- Higher cost compared to other online courses
Sue Robins, M.S. Ed.
4.5 Raiting
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