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Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

Approx. 9 hours to complete

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Course Summary

This course is the final project for the Patient Safety Specialization. In this capstone course, you will apply the knowledge and skills acquired throughout the specialization to develop and implement a patient safety project in your own healthcare organization.

Key Learning Points

Learn how to apply patient safety principles in a real-world setting
Develop and implement a patient safety project in your own healthcare organization
Collaborate with fellow students from around the world

Learning Outcomes

Develop and implement a patient safety project in your healthcare organization
Apply patient safety principles in a real-world setting
Collaborate with colleagues from different backgrounds and countries

Prerequisites or good to have knowledge before taking this course

Completion of the Patient Safety Specialization
Access to a healthcare organization for project implementation

Course Difficulty Level

Advanced

Course Format

Online
Self-paced
Collaborative

Similar Courses

Patient Safety and Quality Improvement: Developing a Systems View
Managing Quality and Safety in Healthcare

Related Education Paths

Related Books

Description

In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.

Knowledge

Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.
Describe steps needed within your organization to move toward high reliability.
Describe intended steps for a focused career plan in becoming a patient safety and quality leader.

Outline

Deepening Our Understanding of a Patient Safety Defect
Module 1 Introduction
Interview with the Patient and His Wife
Interview with the Nurse
Interview with the Attending Physician
Interview with the Resident
Introduction to the Learning from Defects Tool
Transcript of the Meeting with the Senior Executive
Joint Commission - Sentinel Event Alert 55: Preventing Falls and Fall-Related Injuries in Health Care Facilities
ECRI Institute: Falls
Veterans' Affairs National Center for Patient Safety: Falls Toolkit

Problem-solving and Proposing Interventions
Module 2 Introduction
So, What Is Your Problem?
Key Metric
Building Your A3
Scope
Specifying Performance Measure and Common Data Sources for Measurement
Agency for Healthcare Research and Quality: Preventing Falls in Hospitals

Project Implementation and Stakeholder Engagement
Module 3 Introduction
TRIP + 2
Implementation
Translating Evidence Into Practice: A Model for Large Scale Knowledge Translation
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU

Embedding and Expanding the Project
Module 4 Introduction
Change Management Introduction
2 More Es: Endure & Embed
A Model for Sustainability
Two More Es: Expand
High Reliability Healthcare: Getting There From Here
A3 Reports: Tool for Process Improvement

Conclusion
Module 5 Introduction

Summary of User Reviews

Learn about patient safety in this capstone course on Coursera. Students praise the course's comprehensive coverage of key concepts and practical applications.