Operations Management in small businesses: key techniques
- 3.8
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Brief Introduction
A toolkit for making small business operations effective and efficientDescription
Small business operations are often developed informally and by trial and error. Operations management can make or break a business. As your business grows there will be a need to ensure the effectiveness and efficiency of its operations. Operations management techniques, which have their origins in large organisations, can be applied with great results in small businesses. This course is a practical guide to how these proven techniques can be used in small businesses.
This course will take you on a journey through:
- Learning the key concepts of operations management
- Exploring how operations management can deliver your business strategy
- Learning how to design products, services, operations and processes
- Exploring how operations can be planned and delivered
- Learning how operations can always be improved
- 4 quizzes to confirm your understanding of the course sections
- Mini case studies of the applications of these techniques in a range of small business sectors
- Suggestions for activities for you to apply specific techniques to your own business or a business you are familiar with
- Discussions where we can share experiences of applying these techniques
Requirements
- Requirements
- There is no requirement for prior theoretical knowledge
- To provide a meaningful context to apply the techniques, students should either be working in a small business or be familiar with a small businesss
Chris West
3.8 Raiting
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