Managing Employee Performance

  • 4.7
Approx. 15 hours to complete

Course Summary

This course teaches the key concepts and strategies to improve employee performance, including setting goals, providing feedback, and creating a positive work environment.

Key Learning Points

  • Learn how to set effective performance goals for your employees.
  • Understand the importance of giving constructive feedback to help employees improve.
  • Discover strategies for creating a positive work environment that fosters productivity and motivation.

Job Positions & Salaries of people who have taken this course might have

  • Human Resources Manager
    • USA: $67,000 - $124,000
    • India: ₹1,200,000 - ₹3,500,000
    • Spain: €30,000 - €60,000
  • Training and Development Manager
    • USA: $63,000 - $122,000
    • India: ₹1,100,000 - ₹3,400,000
    • Spain: €28,000 - €57,000
  • Performance Management Specialist
    • USA: $56,000 - $101,000
    • India: ₹800,000 - ₹2,800,000
    • Spain: €24,000 - €45,000

Related Topics for further study


Learning Outcomes

  • Develop a performance improvement plan for employees
  • Provide effective feedback to help employees improve
  • Create a positive work environment to increase productivity and motivation

Prerequisites or good to have knowledge before taking this course

  • No prior knowledge or experience required
  • Access to a computer and internet connection

Course Difficulty Level

Intermediate

Course Format

  • Online self-paced course
  • Video lectures
  • Quizzes and assignments

Similar Courses

  • Managing People
  • Leadership and Management
  • Organizational Behavior

Related Education Paths


Notable People in This Field

  • Marcus Buckingham
  • Daniel Pink
  • Simon Sinek

Related Books

Description

Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.

In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

Outline

  • GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
  • 1.1.1 Developing People (Course Introduction)
  • 1.1.2 About Larry Bourgerie
  • 1.1.3 Linking Performance Management to Financial Outcomes (ROI)
  • 1.1.4 Culture and Performance Management - A Global Perspective
  • 1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?
  • 1.2.2 Purposes and Design Elements of Effective Performance Management
  • 1.2.3 The Impact of Effective Performance Management Both Internally and Externally
  • 1.3.1 Strategic Performance Management Model
  • 1.3.2 Perils of Poorly Implemented Performance Management
  • 1.3.3 Role of Training in Performance Management Strategy
  • 1.3.4 Performance Management's Link to Strategy
  • Managing Employee Performance Overview
  • Performance Management Fundamentals
  • Strategy and Performance Management
  • Developing Performance Management Systems
  • IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
  • 2.1.1 Behavior and Results: Aren't They Both Performance?
  • 2.1.2 "Calculating" Performance
  • 2.1.3 The Importance of Defining Performance
  • 2.2.1 Traits, Behaviors, Results - What Is Important?
  • 2.2.2 Performance-Task Skills vs Transferable Skills
  • 2.2.3 Characteristics of Effective Performance Objectives
  • 2.2.4 Developing Performance Standards
  • 2.3.1 Are There Options When I am Measuring Performance
  • 2.3.2 Why Use the Comparative Methods Approach?
  • 2.3.3 Why Use the Absolute Methods Approach?
  • 2.3.4 Why Use the Results Methods Approach?
  • 2.3.5 Combo Method: Menu vs. Buffet
  • Defining Performance
  • Measuring Performance and Developing Objectives
  • Measuring Results and Behavior
  • TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
  • 3.1.1 Benefits and Purposes of Performance Reviews
  • 3.1.2 Steps in Conducting an Effective Review
  • 3.1.3 Components of a Review Form
  • 3.1.4 Timing and Frequency of Reviews
  • 3.1.5 Developing an Individual Development Plan
  • 3.2.1 Components of Effective Feedback
  • 3.2.2 What is Multi Rater Feedback?
  • 3.2.3 Pros and Cons of Multirater Feedback
  • 3.2.4 Costs of not Giving Feedback
  • 3.3.1 Identifying Types of General Rating Errors
  • 3.3.2 Rating Errors and Practical Impact
  • 3.3.3 Training to Minimize Manager Bias In the Rating Process
  • 3.3.4 Best Practices to Minimize Legal Exposure
  • Performance Review TED Talk
  • NY Times Article on Giving Effective Feedback
  • Effective Reviews
  • Effective Feedback
  • Preventing Rater Bias
  • Tools for Effective Performance Management
  • CREATING A POSITIVE PERFORMANCE CULTURE
  • 4.1.1 Role of Culture in Performance Management
  • 4.1.2 What is Culture?
  • 4.1.3 Fundamentals of Civility -The 3 R's
  • 4.2.1 What is a Culture of Incivility?
  • 4.2.2 Impact of Culture Incivility (Individuals & Teams)
  • 4.2.3 Hard and Soft Costs of Incivility on Organizations
  • 4.2.4 Culture's Impact on Performance Management
  • 4.3.1 Building on Your Values and Strengths
  • 4.3.2 Creating and Reinforcing Performance Norms and Values
  • 4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices
  • 4.3.4."Walk the Talk": Model the Behavior Where You Are
  • Role of Culture in the Organization
  • The High Cost of Incivility
  • Creating and Maintaining a Performance Management Culture
  • Creating a Positive Performance Culture

Summary of User Reviews

This course on employee performance has received positive reviews from many users. The course covers various aspects of employee performance management and provides practical tips for improving employee performance. Users have found the course to be insightful and helpful in their professional lives.

Key Aspect Users Liked About This Course

Users have appreciated the practical tips provided in the course for improving employee performance.

Pros from User Reviews

  • Insightful and practical tips for improving employee performance
  • Well-structured content that is easy to follow
  • Engaging and interactive course format
  • Great resource for managers and HR professionals
  • Useful case studies and real-world examples

Cons from User Reviews

  • Some users found the course to be too basic or introductory
  • Limited coverage of certain topics related to employee performance
  • Not suitable for individuals who are not in a management or HR role
  • Some users found the course to be too time-consuming
  • No certification or credential offered upon completion of the course
English
Available now
Approx. 15 hours to complete
Larry Bourgerie
University of Minnesota
Coursera

Instructor

Larry Bourgerie

  • 4.7 Raiting
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