Making Difficult Conversations, Safe Conversations

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Brief Introduction

While Conflict is Inevitable, Combat is Optional

Description

If you work with or interact with people, it's inevitable that you will need to have difficult conversations. How you respond in challenging and awkward situations determines whether relationships will be developed or destroyed. Rest assured, it’s possible to safely address challenging behaviors without rattling sabers, shouting ultimatums and without destroying the dignity of a fellow human being. In this course, you will learn how to implement a Safe Conversations Communication Framework that will equip you to confidently and respectfully address the behaviors that negatively impact you or others. You will do this while building positive relationships and while elevating your leadership to the next level.

English
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Udemy
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