Leadership and Emotional Intelligence

  • 4.8
Approx. 13 hours to complete

Course Summary

This course aims to enhance your emotional intelligence skills to become a better leader. You will learn how to manage your own emotions, understand and influence others, and create a positive work culture.

Key Learning Points

  • Discover the importance of emotional intelligence in leadership
  • Learn how to develop self-awareness and self-management skills
  • Understand how to navigate social awareness and relationship management
  • Gain practical techniques to apply emotional intelligence in the workplace

Related Topics for further study


Learning Outcomes

  • Develop a deeper understanding of emotional intelligence and its importance in leadership
  • Apply practical techniques to enhance your own emotional intelligence skills
  • Create a positive work culture by understanding and influencing the emotions of others

Prerequisites or good to have knowledge before taking this course

  • No prior knowledge or experience is required
  • A willingness to learn and apply emotional intelligence skills in the workplace

Course Difficulty Level

Intermediate

Course Format

  • Online
  • Self-paced
  • Video lectures
  • Assignments

Similar Courses

  • Leadership and Emotional Intelligence
  • Emotional Intelligence at Work

Related Education Paths


Notable People in This Field

  • Daniel Goleman
  • Travis Bradberry

Related Books

Description

The digital age is dramatically reshaping the rules for organizational success. The new context demands renewal of your capabilities and development of different mindsets. In this course, you’ll learn the different components of emotional intelligence at work. For example, you’ll learn how you can work effectively in teams, build cooperative relationships with your key stakeholders, exercise effective influence, handle difficult conversations, and create energy and enthusiasm to foster meaningful change. Our modules will begin with powerful stories that are illustrative of typical challenges faced by front-line leaders. We’ll analyze the case illustration using the ideas from emotional intelligence theory, and highlight the key lessons that you should take away in terms of mindsets and skills that you should master to distinguish yourself as a leader.

Outline

  • Leaders as Individual
  • Course Introduction
  • What Makes a Leader
  • Self-Awareness
  • Avoiding the Trap of Leader Derailment
  • Interpersonal Relationships
  • Leadership Skills and Mindsets
  • Building Our Personal Development Plan
  • Interview - Competencies of an Effective Leader (Dr. Chandrasekhar)
  • Graded Quiz
  • Leaders as Relationship Builder
  • Interview - Leader as a Relationship Builder (Prabir Jha)
  • Mindsets for Effective Listening
  • Listening with Empathy
  • Effective Delegation
  • Steps in Delegation Process
  • Leader as a Coach
  • Team – Together Everyone Achieves More
  • Teams – GRPI Model
  • Graded Quiz
  • Leader as Influencer and Collaborator
  • Interview-Effective Negotiation (Prof. Dishan Kamdar)
  • Mindsets for being an Influential Manager
  • Influence Tactics
  • Conflict Management: Constructive and Destructive Responses
  • Conflict Management Styles
  • Difficult conversations
  • Interview-Decision Making in a Complex World (Dr. Edward)
  • Graded Quiz
  • Leader as Change Agent
  • Foundational Change Model of Kurt Lewin
  • Rethinking Resistance
  • Creating a Climate for Change
  • Enabling, Executing and Sustaining Change
  • Being an Effective Change Leader
  • Being an effective Change Leader
  • Additional Readings (Optional)
  • Graded Quiz

Summary of User Reviews

Discover how to develop your emotional intelligence to become a more effective and skilled leader. This course is highly recommended by many users with positive feedback on its practical approach to leadership strategies and how it helps to improve personal and professional relationships.

Key Aspect Users Liked About This Course

practical approach to leadership strategies

Pros from User Reviews

  • Highly practical and applicable to real-life situations.
  • Great insights on how emotional intelligence can improve leadership skills.
  • Instructors are knowledgeable and engaging.
  • Excellent course materials and resources.
  • Flexible schedule and easy-to-follow format.

Cons from User Reviews

  • Some of the course content is repetitive.
  • Not enough depth on certain topics.
  • Not suitable for those already well-versed in emotional intelligence.
  • Some activities and exercises can be time-consuming.
  • Not much interaction with other students.
English
Available now
Approx. 13 hours to complete
Ramnarayan Subramaniam
Indian School of Business
Coursera

Instructor

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