Humanitarian communication : Addressing key challenges

  • 4.7
Approx. 10 hours to complete

Course Summary

This course explores the complexities of communication during humanitarian crises and disasters. Learn how to effectively communicate with affected populations, media, and other key stakeholders.

Key Learning Points

  • Understand the importance of effective communication in humanitarian crises
  • Learn how to develop communication strategies for different contexts
  • Explore the ethical considerations involved in humanitarian communication

Job Positions & Salaries of people who have taken this course might have

  • Humanitarian Communication Officer
    • USA: $60,000 - $90,000
    • India: INR 5,00,000 - INR 7,50,000
    • Spain: €25,000 - €40,000
  • Emergency Communications Coordinator
    • USA: $50,000 - $80,000
    • India: INR 4,00,000 - INR 6,50,000
    • Spain: €20,000 - €35,000
  • Disaster Response Public Information Officer
    • USA: $45,000 - $70,000
    • India: INR 3,50,000 - INR 5,50,000
    • Spain: €18,000 - €30,000

Related Topics for further study


Learning Outcomes

  • Develop effective communication strategies for humanitarian crises
  • Understand the ethical considerations involved in humanitarian communication
  • Communicate effectively with affected populations, media, and other key stakeholders

Prerequisites or good to have knowledge before taking this course

  • Basic knowledge of communication principles
  • Interest in humanitarian crises and disasters

Course Difficulty Level

Intermediate

Course Format

  • Online self-paced
  • Video lectures
  • Quizzes and assignments

Similar Courses

  • Disaster Management and Risk Reduction
  • International Humanitarian Law

Related Education Paths


Notable People in This Field

  • Director of Communications, International Federation of Red Cross and Red Crescent Societies
  • Senior Communications Officer, United Nations Office for the Coordination of Humanitarian Affairs

Related Books

Description

Learn how to address the main challenges of communication in humanitarian settings and how to implement a communication plan in the midst of humanitarian action.

Outline

  • Week 1
  • Welcome
  • Structure of the MOOC
  • Week 1 introduction
  • The communication process
  • Communication concept definitions
  • Communication means evolution
  • Humanitarian action definition
  • Humanitarian principles
  • Specificities of humanitarian communication - Part 1
  • Specificities of humanitarian communication - Part 2
  • Week 1 wrap up
  • Additional material
  • Additional material
  • Additional material
  • Quiz- Week 1
  • Week 2
  • Week 2 - Introduction
  • Introduction to module 1
  • Understanding the different types of communication - Part 1
  • Understanding the different types of communication - Part 2
  • Understanding the different communication structures - Part 1
  • Understanding the different communication structures - Part 2
  • Introduction to module 2
  • Stakeholders analysis
  • Who is in charge of communicating
  • Introduction to module 3
  • Understanding miscommunication
  • Week 2 - Wrap up
  • Additional material
  • Additional material
  • Communication breakdown scenarios
  • Quiz - Week 2
  • Week 3
  • Week 3 - Introduction
  • Introduction to Module 1
  • Ethical challenges - Part 1
  • Ethical challenges - Part 2
  • Preventive/crisis communication challenges
  • Public communication in humanitarian settings: main challenges - Part 1
  • Public communication in humanitarian settings: main challenges - Part 2
  • Introduction to Module 2
  • The importance of listening - Part 1
  • The importance of listening - Part 2
  • The importance of body language
  • Week 3 - Wrap up
  • Deepen your knowledge on ethical challenges
  • Deepen your understanding of relationships
  • Deepen your understanding of public communication
  • Additional material
  • Quiz - Week 3
  • Week 4
  • Week 4 - Introduction
  • The communication project cycle
  • Case study 1
  • Additional material
  • Case study
  • Additional material
  • Week 5
  • Week 5 - Introduction
  • MOOC Conclusion
  • Additional material

Summary of User Reviews

Key Aspect Users Liked About This Course

Many users found the course content to be well-organized and informative.

Pros from User Reviews

  • The course covers a wide range of topics related to humanitarian communication.
  • The instructors are knowledgeable and provide real-life examples.
  • The course is self-paced, which allows students to study at their own pace.
  • The course provides practical skills that can be applied in the real world.

Cons from User Reviews

  • Some users found the course to be too basic and lacking in depth.
  • The course may not be suitable for those who are already familiar with the topic.
  • Some users found the course content to be repetitive.
  • The course requires a significant time commitment.
English
Available now
Approx. 10 hours to complete
Prof. Doris Schopper, Dr. Valérie Gorin, Jean-Marc Biquet, Claire Barthélémy, Claire Doole, Claire Bellmann
University of Geneva
Coursera

Instructor

Prof. Doris Schopper

  • 4.7 Raiting
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