Violence Against Healthcare

  • 4.6
Approx. 15 hours to complete

Course Summary

This course explores the issue of violence against healthcare workers and provides strategies to prevent and respond to such incidents.

Key Learning Points

  • Understand the scope and impact of violence against healthcare workers
  • Learn about risk factors and prevention strategies
  • Develop tools for responding to and managing incidents of violence

Job Positions & Salaries of people who have taken this course might have

  • Healthcare Security Officer
    • USA: $33,000 - $56,000
    • India: ₹240,000 - ₹500,000
    • Spain: €18,000 - €28,000
  • Hospital Safety Coordinator
    • USA: $43,000 - $87,000
    • India: ₹360,000 - ₹1,200,000
    • Spain: €24,000 - €38,000
  • Occupational Health Nurse
    • USA: $54,000 - $92,000
    • India: ₹300,000 - ₹1,200,000
    • Spain: €20,000 - €30,000

Related Topics for further study


Learning Outcomes

  • Understand the impact of violence on healthcare workers
  • Develop strategies for preventing and responding to incidents of violence
  • Implement effective training programs for healthcare staff

Prerequisites or good to have knowledge before taking this course

  • No prior knowledge or experience required
  • Access to a computer with internet connection

Course Difficulty Level

Intermediate

Course Format

  • Self-paced online course
  • Video lectures
  • Quizzes and assessments
  • Interactive case studies

Similar Courses

  • Workplace Violence Prevention
  • Conflict Resolution Skills
  • Emergency Management

Related Education Paths


Notable People in This Field

  • Dr. Gary Namie
  • Dr. Liane Davey

Related Books

Description

At the global level, there are many countries marked by violence affecting health care. The 'Health care in danger' project aims to establish practical measures and recommendations that can be implemented on the ground by policy-makers, humanitarian organizations and health professionals. In view of the multiplicity of actors and latitudes concerned, it is essential to be able to make available the tools needed to make informed decisions, guide behaviour in high-risk areas and provide everyone the means to create and optimize the dialogue between humanitarian professionals and health on the one hand and relevant authorities or other armed actors. This course covers various topics such as ethics, rights and responsibilities of the staff of health and pre-hospital personnel, issues related to international law and humanitarian law, international human rights, caregivers and patient safety as well as the role of communities to address and reduce violence against health care.

Outline

  • General Introduction
  • General introduction
  • The importance of addressing violence against Health Care together -Angela Gussing (Regional Director for the Americas, ICRC)
  • Syllabus
  • Course Summary
  • General References
  • Key terms - Glossary and Acronyms
  • Acknowledgements
  • Module 1: Health-care personnel: ethical principles of health care in times of armed conflict and other emergencies
  • Introduction
  • 1.1.1 Me, The health provider - Esperanza Martinez, (Head of the health unit, ICRC)
  • 1.1.2 Human resource challenges - Esperanza Martinez, (Head of the health unit, ICRC)
  • 1.1.3 The ethical issues - Robin Coupland, (former field surgeon, ICRC)
  • 1.1.4 Health Care in Danger: Voices of the Community - Dr Otmar Kloiber, (Secretary General, WMA)
  • 1.1.5 The perspective of the beneficiaries - Eric Bernes, (Coordinator, First Aid & Prehospital Emergency care programs, ICRC)
  • 1.2.1 Quantitative data and their bias - Robin Coupland, (former field surgeon, ICRC)
  • 1.3.1 Introduction to help the helpers’ strategy - Carla Uriarte, (Mental Health and Psychosocial Support Advisor, Health Unit, ICRC)
  • 1.3.2 Help the Helpers program in Mexico (Excerpt from MHPSS film Healing Hidden Wounds, 2015)
  • 1.3.3 MHPSS delegate interview (encapsulating presentation with Excerpt from Health care in Gaza: Mental health support for frontline workers, 2015)
  • 1.4.1 Explanation of the vulnerable groups, their invisibility and early search for them - Stephane Du Mortier, (Head of the Primary Health Care Services, ICRC)
  • Course summary module 1
  • Key resource for module 1
  • Module 2: The legal framework on the protection of health-care delivery
  • Introduction Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.1.2 The scope of application of relevant legal frameworks - Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.1.3 The sources of international humanitarian law and international human rights law - Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.1a Case Study Yemen 1 : Operational implementation of obligation to provide impartial health care - Benjamin Charlier, (Legal Adviser, Advisory Services for International Humanitarian Law, ICRC) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.1b Case Study Yemen 1 : Operational implementation of obligation to provide impartial health care - Benjamin Charlier, (Legal Adviser, Advisory Services for International Humanitarian Law, ICRC) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.2a Challenges under domestic law for guaranteeing impartial delivery of health care: example of Colombia. Skype interview German Parra Gallego, (Operational Legal Adviser, ICRC Bogota) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.2b Challenges under domestic law for guaranteeing impartial delivery of health care: example of Colombia. b) Skype interview Jorge Arturo Cubides Granados, (Interinstitutional coordinator of the programme by the Presidency of Colombia on human rights and international humanitarian law) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.3 Case Study Yemen 2: Legal aspects relevant to attacks against health-care facilities - Marisela Silva Chau, (Thematic Legal Adviser, ICRC and formerly Operational-Legal Adviser for ICRC Afghanistan, Colombia and Peru) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.2.4 Case study Yemen 3: Legal aspects relevant to obstructions of passage of medical transports - Marisela Silva Chau, (Thematic Legal Adviser, ICRC and formerly Operational-Legal Adviser for ICRC Afghanistan, Colombia and Peru) and Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.3.1 The red cross, red crescent and red crystal emblems-authorized uses, misuses and associated obligations - Alexander Breitegger, (Legal Adviser, ICRC)
  • 2.3.2 Other symbols and possibilities of identification - Alexander Breitegger, (Legal Adviser, ICRC)
  • Course Summary module 2
  • Key resources for module 2
  • A health-care facility embroiled in military operations (please read before attempting the quiz !)
  • International Humanitarian Law and International Human Rights Law application (please read above case study text, before starting quiz!)
  • Module 3: Ambulance and prehospital services in risk situations
  • Introduction Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
  • 3.1.1 Aggression against ambulance personnel due to expectations exceeding capacity
  • 3.1.2 Challenges and solutions: example from Lebanon - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Rodney Eid, (Assistant Director for Crisis Management, Lebanese Red Cross)
  • 3.2.1 Consequences of ambulance misuse: example from Baghdad - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Sally Al-Nakshabandi, (Humanitarian Leadership and Management School - HLMS, ICRC)
  • 3.2.2 Misuse of ambulances internally in the organization - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
  • 3.3.1 Solutions to operational dilemmas encountered in hot zones - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
  • 3.3.2 Importance of situational awareness in risk situations - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
  • 3.3.3 Reasons behind and consequences of ambulance obstruction: example of Colombia - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Dr Francisco Moreno Carillo, (Director of General Health, Colombian Red Cross) and Pascal Ollé Coordinator department of Salud ICRC
  • 3.4.1 Adapting to violent situations in peaceful contexts: Example of Sweden - Jane Kautto, (President of the Swedish Ambulance Nurses Association)
  • Course summary: module 3
  • Key resources for module 3
  • Module 3: Ambulance and prehospital services in risk situations
  • Module 4: Hospital managers: ensuring the preparedness and security of health-care facilities in armed conflict and other emergencies
  • Introduction Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger project, ICRC)
  • 4.1.1 The well-being of health-care personnel - Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger Project, ICRC) and Amanda Baumgartner (Head Nurse, ICRC DRC)
  • 4.1.2 Relations between health-care personnel and patients - Dr Bruce Eshaya-Chauvin (former Medical Adviser, Health Care in Danger Project, ICRC) and Joana De Barros (Head Nurse, ICRC DRC)
  • 4.1.3 Who should be cared for first - Dr Bruce Eshaya-Chauvin (former Medical Adviser, Health Care in Danger Project, ICRC) and Felicity Machoka, (Hospital Project Manager, ICRC Pakistan).
  • 4.1.4 Hospital infrastructure, risk analysis and how to prepare - Federico Sittaro, (Water & Habitat - Strategic Planner: Health and Urban Infrastructures, ICRC)
  • 4.1.5 The multi-dimension approach to safeguarding medical care in armed conflict and other emergencies - François Delfosse, (Security Advisor for the Attacks on Hospitals Project at MSF)
  • 4.2.1 The importance of preparation of HC facilities for emergencies - Sona Bari, (Communications Manager at the WHO)
  • 4.2.2 The safe hospital index: an assessment report and action plan for resilience and safety - Jonathan Abrahams, (Technical Officer, Health Policy in Disaster Risk Management, Country Health Emergency Preparedness and International Health Regulations in WHO Asian Disaster Preparedness Center - ADPC)
  • 4.2.3 The safe hospital index: field implementation example in Nepal - Hyo Jeong Kim, (Technical officer for Humanitarian Policy & Guidance in WHO’s Health Emergencies Program)
  • 4.2.4 The safe hospital index: benefits and how to implement the program in your own country - Dr Rudi Coninx, (Coordinator of Humanitarian Policy and Guidance in WHO’s Health Emergencies Program)
  • 4.3.1 Violence in the emergency room. , Sylviane Stotzer, (Nurse, Emergency Service, University Hospitals of Geneva HUG)
  • Course Summary Module 4
  • Key resources for module 4
  • Healthcare Facilities
  • Module 5 Weapons bearers: military operational practice to ensure safer access to and delivery of health care
  • Introduction Jamie Williamson, (Head of Unit, Relations with Arms Carriers, ICRC)
  • 5.1.1 Main concerns regarding the protection of healthcare personnel and facilities - Jamie Williamson, (Head of Unit, Relations with Arms Carriers, ICRC)
  • 5.2.1 Practical measures/Ensuring safe passage of medical vehicles at checkpoints - David Maizlish, (Advisor, Military and Security Forces, ICRC)
  • 5.2.2 Targeting of health-care facilities: Practical measures to be set up by armed forces and Non-State Armed Groups (NSAG) - David Maizlish (Advisor, Military and Security Forces, ICRC)
  • 5.3.1 Non-State Armed Groups (NSAGs) and the Provision of Health Care, Part1 - Brian Mc Quinn, (Advisor on the Sociology of Non-State Armed Groups, ICRC) and Franziska Seethaler, (Associate on Relations with Non-State Armed Groups, ICRC)
  • 5.3.2 Non-State Armed Groups (NSAGs) and the Provision of Health Care, Part2 - Brian Mc Quinn, (Advisor on the Sociology of Non-State Armed Groups, ICRC) and Franziska Seethaler, (Associate on Relations with Non-State Armed Groups, ICRC)
  • 5.4.1 The ICMM and the issues of ethics in military medicine - Lt Col David Winkler, MD, PhD, (Chairman of the ICMM Center of Reference for Education on IHL and Ethics)
  • Course Summary Module 5
  • Key resources for module 5
  • Key issues regarding arms carriers in the provision of health care in conflict zones (to be read before attempting the quiz !)
  • Measures and recommendations to improve arms carriers' respect for health care (please read the text here above before attempting this quiz !)
  • Module 6: Members of the civil society: communities, National Societies, Religious Leaders, Health organizations and others
  • Introduction Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
  • 6.1.1 The National Society Auxiliary role - Sylvia Khamati (Head of Health and Social Services, Kenya Red Cross - KRCS) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
  • 6.2.1. Building Community resilience - Marta Pawlak, (Advisor on Community Based Protection & Sexual Violence, ICRC)
  • 6.2.2 Encouraging Community to advocate on the respect and the protection of health care - Marta Pawlak, (Advisor on Community Based Protection & Sexual Violence, ICRC)
  • 6.3.1 World Medical Association as promoter of respect of health care during crisis - Otmar Kloiber, (Secretary General, World Medical Association) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
  • 6.3.2 The role of medical students, HCiD: Voices of the Community - Anna-Theresia Ekman, (International Federation of Medical Students’ Associations - IFMSA)
  • 6.4.1 The role of religious circles - Rafiullah Qureshi (Prevention Adviser, ICRC) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
  • Course Summary Module 6
  • Key resources for lesson 1: National Societies
  • Key resources for lesson 2: the Role of Communities
  • Key resources for lesson 3: Medical Associations
  • Key resources for lesson 4: Religious Circles
  • Treeland and Sealand: Civil Society, Conflict and Health Care (please read before the quiz!)
  • The Role of Civil Society in relation to Health Care
  • Global Summary Violence against Health Care
  • Connecting one another to end violence: building resilience and influencing behavior change - Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger Project, ICRC)

Summary of User Reviews

Learn about violence against healthcare and how to prevent it in this comprehensive course. Highly recommended by users for its practical approach and insightful content.

Key Aspect Users Liked About This Course

The course provides practical information and solutions to prevent violence against healthcare workers.

Pros from User Reviews

  • Insightful and informative content
  • Highly practical approach with actionable solutions
  • Excellent instructor who engages and challenges students
  • Great resources and materials provided
  • Good balance between theory and real-life scenarios

Cons from User Reviews

  • Some users found the course content repetitive
  • Course may be too basic for some experienced healthcare professionals
  • Limited focus on certain types of violence, such as verbal abuse
  • Course may not be suitable for those looking for a quick overview
  • Not much interaction with fellow students
English
Available now
Approx. 15 hours to complete
Beat Stoll, Esperanza Martinez, Alexander Breitegger, Frederik Siem, Luigi Fratini, Bruce Eshaya-Chauvin
University of Geneva
Coursera

Instructor

Beat Stoll

  • 4.6 Raiting
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