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Business English: Planning & Negotiating

Approx. 30 hours to complete

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Course Summary

This course focuses on improving your Business English communication skills for negotiating. You will learn useful vocabulary, phrases, and techniques to negotiate effectively in English in various business situations.

Key Learning Points

Learn negotiation techniques and strategies
Improve your Business English communication skills
Practice negotiating in various business scenarios

Job Positions & Salaries of people who have taken this course might have

Business Development Manager
- USA: $85,000
- India: ₹1,000,000
- Spain: €50,000
International Sales Manager
- USA: $100,000
- India: ₹1,500,000
- Spain: €70,000
Procurement Specialist
- USA: $60,000
- India: ₹800,000
- Spain: €40,000

Learning Outcomes

Enhance your negotiation skills in English
Master business English vocabulary and phrases
Improve your communication skills in various business scenarios

Prerequisites or good to have knowledge before taking this course

Intermediate to advanced level of English proficiency
Basic understanding of business vocabulary

Course Difficulty Level

Intermediate

Course Format

Self-paced
Online
Video lectures

Similar Courses

Business English: Management and Leadership
Business Writing

Related Education Paths

Related Books

Description

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event.

Outline

Week 1: Exchanging Information
Video: Introduction to Wendy Asplin, Instructor for Course 3
Video: Course Overview
Video: Leaving a Voicemail
Video: Content and Vocabulary for Leaving a Voicemail
Video: Describing a Service, Part 1
Video: Interview with Holly Reynolds, Edgewater Hotel
Video: Describing a Service, Part 2
Video: Comparing Services, Part 1
Scenario: Comparing Venues
Video: Comparing Services, Part 2
Video: Making Decisions
Scenario: Making a Decision 1
Video: Vocabulary
Scenario: Making a Decision, 2
Video: Scenario Summary
Video: Communicating Decisions
Read Me
Lesson Vocabulary List
The Edgewater Hotel
Lesson Vocabulary List
Lesson Vocabulary List
Guidelines for Leaving a Voicemail
Vocabulary in a Voicemail
Holly Reynolds, Edgewater Hotel
The Edgewater Hotel
Describing a Service
Language of Comparison
Finishing Sentences
Giving Reasons in Email

Week 2: Negotiating
Video: Introduction to Negotiating Effectively
Video: Interview with Dan Poston, Assistant Dean, UW Foster School Of Business
Video: Negotiation Strategies
Scenario: Phone Call #1
Scenario: Phone Call #2
Video: Successful Negotiation
Video: Cultural Differences in Negotiation
Video: Summary
Video: Negotiating Language
Scenario: Making a Proposal
Video: Details of a Proposal
Video: Negotiation Guidelines
Video: Persuasion
Video: Guidelines and Language Negotiating by Email
Video: Being Clear in Negotiations by Email
Video: Week 2 Summary
Lesson Vocabulary List
The Art of Persuasion
Link to "The Science of Persuasion"
Lesson Vocabulary List
Lesson Vocabulary List
Interview with Dan Poston
Negotiating Guidelines and Vocabulary
Making Proposals Vocabulary
Proposals, Counter Offers, and Concessions
Persuasion
Negotiating by Email
Email Negotiations Vocabulary

Week 3: Handling Problems
Video: Handling Problems
Describing Problems
Video: Language and Guidelines for Describing a Problem
Video: Introduction to Dealing with Problems
Video: Guidelines and Language for Identifying and Initial Response to Problem
Interview with Holly Reynolds about Customer Service
Video: Responding to a Customer Problem Example
Video: Language for Resolving Problems
Video: Following Up on a Problem, Part 1
Video: Following Up On A Problem, Part 2
Lesson Vocabulary List
Lesson Vocabulary List
Lesson Vocabulary List
Lesson Vocabulary List
Guidelines for Describing Problems
Language for Describing Problems
Dealing With Problems
How to Resolve Problems
Resolving a Problem
Resolving Problems: A Conversation
Follow Up or Final Email?
Following Up On Problems

Week 4: Planning and Announcing Events
Video: Planning Events
Interview with MOHAI
Video: Organizing An Event, Part 1
Scenario: Planning Meetings
Video: Organizing An Event, Part 2
Video: Making A To-Do List
Introduction To Announcements
Video: Writing a Formal Event Announcement
Video: Writing an Event Announcement
Video: Introduction To Writing Announcements
Video: The Language of Conferences
Lesson Vocabulary List
Lesson Vocabulary List
Washington State Tourism Network
Lesson Vocabulary List
MOHAI Museum History
Interview with Christine Kolodoge, MOHAI
Planning Events
Lists In Announcements
Washington State Tourism Network
Conferences

Summary of User Reviews

The Business English Negotiating course on Coursera has received positive reviews from users. Many users have found the course to be informative and helpful in improving their business English skills.

Key Aspect Users Liked About This Course

The course provides practical examples and exercises to help users improve their negotiation skills.

Pros from User Reviews

Good course material and structure
Engaging and knowledgeable instructors
Useful for professionals looking to improve their business English skills
Practical examples and exercises to improve negotiation skills
Flexible schedule and self-paced learning

Cons from User Reviews

Some users found the course to be too basic
Limited interaction with instructors and other students
Not suitable for beginners with no prior knowledge of English
Some technical issues with the platform
Some users found the course to be too expensive

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