Search result for Service operations management certification Online Courses & Certifications
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Supply Chain Principles
by Timothy M Brown- 4.6
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Approx. 12 hours to complete
Department of Labor’s Employment and Training Administration to the LINCS in Supply Chain Management consortium. Welcome to Supply Chain Management Supply Chain Operations Reference Model The Future of Supply Chain Management Customer Service Sales and Operations Planning Supplier Management Manufacturing & Service Operations Manufacturing & Service Operations Warehousing Operations Warehousing Operations...
Introduction to Service Management
by Jason Dion • 600,000+ Enrollments Worldwide- 4.4
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2 hours on-demand video
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices This course provides an introduction to service management and the new ITIL 4 Foundation certification exam, which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL....
$16.99
Queue Optimization
by Girijesh Pathak- 0.0
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1 hour on-demand video
An Insight into Service Design and Operations Management Queuing system deals with uncertainty in arrival and service pattern. Optimization is one of the most important aspect of operations management....
$12.99
IT service operations and Service Desk management
by Danil Dintsis- 4.5
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2.5 hours on-demand video
Improve Service Desk and IT support processes and service functions. Problem management is mostly an expert area. You learn how define 5x8, 24x7 and other work regimes, and develop a Service desk structure. You learn and try the MoSCoW prioritizing matrix to define requirements for a Service desk and supporting software systems....
$9.99
Operations Management: Strategy and Quality Management for the Digital Age
by Udatta Palekar- 4.6
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Approx. 19 hours to complete
Course Orientation & Module 1 Operations Strategy & Disruptive Innovation Module 2: Service Operations Management 1 Disruptive Service Operations (Part 1) 2 Disruptive Service Operations (Part 2) 3 Disruptive Service Operations (Part 3) Module 4: Digitization and Operations Management 1 Digital Platforms for Operations (Part 1) 2 Digital Platforms for Operations (Part 2)...
Hybrid Cloud Multi-Cluster with Anthos
by Google Cloud Training- 4.8
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Approx. 10 hours to complete
This on-demand course equips students to understand, configure, and maintain multi-cluster Kubernetes infrastructures using Anthos GKE and Istio-based service mesh, whether deployed with Anthos on Google Cloud or with Anthos deployed on VMware. Object Lifecycle with Anthos Config Management Managing Policies in Kubernetes Engine using Anthos Config Management Configuring GKE and Service Mesh for Multi-Cluster Operation...
Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
Present this certificate to the Project Management Institute (PMI) for 6 PDUs This certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level....
$11.99
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Hybrid Cloud Service Mesh with Anthos
by Google Cloud Training- 4.8
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Approx. 8 hours to complete
Welcome to Architecting Hybrid Infrastructure with Anthos: Using Service Mesh On-Prem Service Mesh Telemetry Backends Observing Services using Service Mesh Adapters Managing Traffic Routing with Service Mesh Traffic Management with Istio and Envoy Introducing the Istio Abstract Model for Traffic Management Using Service Mesh for Features: Fault Injection and Request Timeout...
Operations Management: Supply Chains, Products and Services
by Sorin Dumitrascu- 4.3
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2.5 hours on-demand video
The course Operations Management: Supply Chains, Products and Services is constructed, based on student feedback, from two already successful courses: Operations and Supply Chain Management and Product and Service Management. Product and Service Management This course provides a broad overview of the product and service management functions from an operations management perspective....
$12.99
Operations and Supply Chain Management
by Sorin Dumitrascu- 4.2
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1.5 hours on-demand video
Master Supply Chain Management in Manufacturing and Service Organizations The Operations and Supply Chain Management is part of the larger series of short courses on Operations Management. Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization will benefit from this course....
$15.99
