Search result for Customer experience Online Courses & Certifications
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Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
3.5 hours on-demand video
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers By serving over half a million of customers and managing a busy team of customer support professionals, she gained hands-on experience and valuable skills that helped her succeed in her role and grow her career....
$9.99
Customer Success Manager: Fundamentals to your CSM career
by Gustavo Escobar Henríquez- 4.4
2 hours on-demand video
The foundations to become a great Customer Success Manager in a tech company. There is no silver bullet but if you take his course and really try to understand how your experience translates to Customer Success, there is no way you won't benefit from this course. What is a Customer Success Manager?...
$16.99
Customer Service Foundation
by The Art Of Service- 4.3
26 mins on-demand video
An introductory course about understanding the foundations of Customer Service. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. This is specifically aimed at Customer Service Supervisors and Managers who wish to consolidate their knowledge and experience and achieve formal recognition of their skills....
$9.99
Customer Success Manager (CSM) Elite
by Nils Vinje- 4.2
1 hour on-demand video
Accelerate your Customer Success career with actionable strategies you can implement immediately. How to knock every customer call out of the park I went from Customer Success Manager to VP of Customer Success in 2. "Nils is Peanut Butter and Customer Success is Jelly; they’re fine on their own, but a magical experience when combined!" - Josh S....
$49.99
Brand & Consumer Psychology Masterclass
by Holger E. Metzger- 4.5
1 hour on-demand video
You will gain advanced understanding of psychological insights techniques that decode critical customer needs, how to align branding & communication with people's perceptions and emotions, and how to create a brand experience in an engaging and motivating way. Critical customer insights you need for crafting a brand narrative that commands powerful emotional impact and relevance....
$12.99
10 Shopify Dropshipping Strategies That Make Me 6-Figures
by Nik Swami- 4.6
2.5 hours on-demand video
Shopify Dropshipping Strategy 8 - You’ll learn how to create a smooth customer experience, so that your customers are happy, and keep coming back to your Shopify store month after month Create a smooth customer experience...
$12.99
Customer Service Superstardom: Customers Will Love You
by Judy Clark- 4.4
2 hours on-demand video
Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about This customer was crucial to the business. This course is interactive and we guarantee that we will add our customer service experience to you in the course material and in our interactive course challenges....
$9.99
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How To Get Your Customers To Love You
by Mike Korytny- 0.0
102 hours on-demand video
Increase customer satisfaction. Improve customer experience....
$12.99
Designing the User Experience
by Cait von Schnetlage- 0.0
4 Weeks
Translate product ideas into tangible assets by creating wireframes, 3D renderings, prototypes, and minimum viable products (MVPs) to test assumptions and validate customer interests Designing the customer and user experience is essential to creating great products today. The customer needs process, Lean UX, diagrams, sketches, wireframes, prototypes, and emerging technologies....
$199
Product Design, Prototyping, and Testing
by Cait von Schnetlage- 0.0
4 Weeks
Translate product ideas into tangible assets by creating wireframes, 3D renderings, prototypes, and minimum viable products (MVPs) to test assumptions and validate customer interests Designing the customer and user experience is essential to creating great products today. The customer needs process, Lean UX, diagrams, sketches, wireframes, prototypes, and emerging technologies....
$199