Search result for Customer engagement Online Courses & Certifications
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New Technologies for Business Leaders
by Mark Mueller-Eberstein, Dipl. Kfm.- 4.4
Approx. 19 hours to complete
From Blockchain over Artificial Intelligence to Virtual Reality technologies: This course will empower business leaders to embrace the concepts and bring the state of the art information technologies into their organizations to improve client and customer engagement and ultimately the bottom line of their businesses. Knowing and loving your customer Intelligent Customer Engagement requires AI...
Customer Success Manager (CSM) Elite
by Nils Vinje- 4.2
1 hour on-demand video
Accelerate your Customer Success career with actionable strategies you can implement immediately. If you are a Customer Success Manager who loves to deliver value to your customers but struggles with how to 'get it all done', you need a strong foundation in three key areas to become Elite. How to knock every customer call out of the park...
$49.99
Customer Experience Journey Mapping
by Dr Osman Khan- 3.6
1 hour on-demand video
Identify and map, the customer's journey (touch-points), to create great customer experiences. Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). Based on extensive research, we have developed a customer journey mapping toolkit. Learn about customer journey mapping, Develop a customer journey map (using our template) Customer Engagement Managers / Directors...
$11.99
Instagram Made Easy: Step By Step Guide To Using Instagram
by Mayooran Senthilmani MSc, BSc, ACMA,CGMA- 3.8
1 hour on-demand video
Instagram is now considered the best social media platform for customer engagement. Learn To Drive Engagement From Your Followers...
$11.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
1 hour on-demand video
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more. Authentic customer support for the social media / smartphone world Leverage customer support for product management Earn your Digital Customer Service Certificate fast! Product Teams that recognize the value of constructive customer engagement for rapid product iteration...
$13.99
Learn How To Work At Home & Digital Marketing For Seniors
- 4.1
Customer service representative/technical support...
Facebook Messenger Chat Bots & Marketing: The Complete Guide
by Marketing Hero- 4.2
3.5 hours on-demand video
Afterwards, we will talk about traffic and engagement ads as well as how to create cheap ads to create as much messenger traffic as possible. You will later on learn how to turn your chat bot into a customer service chat bot and products suggestions chat bot....
$12.99
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How to Build Habit-Forming Products
by Nir Eyal- 4.7
2 hours on-demand video
In an age of ever-increasing distractions, quickly creating customer habits is an important characteristic of successful products....
$16.99
Social Media Images: Visual Storytelling (2015)
by Ali Mirza- 4
1.5 hours on-demand video
Visual content is processed 60,000 times faster than text! (web marketing group)Images on Facebook get 39% more engagement (Quick sprout)...
$11.99
Writing: How To Become A Better Writer and Communicator Now
by Professor Nez: Personal Branding Coach- 4
3 hours on-demand video
Writing courses. How to write. How to write better. How to write a blog. How to write a book. Writing skills. Ebooks. And actually produce results. You will learn: AuthorPurposeAudienceMindsetContextAwareness21st century applications And more. . . You will be able to apply these tools toward: And much much more....
$9.99