Search result for Service management Online Courses & Certifications
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Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. ·Customer Relationship Management The next and final level is Customer Service Expert program. This is specifically aimed at Customer Service Supervisors and Managers who wish to consolidate their knowledge and experience and achieve formal recognition of their skills....
$9.99
Microsoft Service Adoption Specialist
by Brandon Neeb , Karuana Gatimu- 0.0
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4 Weeks
Structure of a service adoption team How to create service strategy & success measures Drive adoption of Office 365 and Microsoft Teams for your organization as example workloads in a cloud service adoption strategy. Write a collaboration and communications service strategy. Work with technical talent to ensure service readiness and quality....
$99
Leadership and Management for PM Practitioners in IT
by Luke Panezich , Debra Hildebrand- 0.0
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6 Weeks
Learn how to develop effective project management and leadership skills that are essential for successfully guiding diverse or distributed teams and projects. This course focuses on leadership and management competencies, along with the ways that different organizational cultures can influence project management. Link organizational change management to customer service and delivery readiness...
$199
Microsoft Azure Management Tools and Security Solutions
by Microsoft- 4.7
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Approx. 9 hours to complete
To keep control of your environment and to make deployments easier, it also offers a wide array of management tools and services. You will also examine network security scenarios such as firewalling, network security groups, and protecting yourself from distributed denial of service attacks. Use Bot Service for Interactive chat experiences...
Introduction to Hospitality and Tourism Industry
by Ernest P. Boger D.Mgt- 0.0
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6 Weeks
This MOOC is for individuals who are desirous of discovering the career opportunities and adventures available to and experienced by the Hospitality/Tourism industry professional person. Looking for a career that will never grow old? Looking for a job you can perform anywhere in the world? Looking for a daily business work environment of natural beauty, fun, entertainment, service, and creativity?...
$49
ServiceNow Developer Course: The Ultimate Guide
by EDU CBA- 0.0
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26 hours on-demand video
IT Service Management Studio Service Introduction to service portal...
$14.99
Alibaba Cloud Native Solutions and Container Service
by Steve Xue- 0.0
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Approx. 11 hours to complete
This course demonstrates how to use Alibaba Cloud Container Service and Container Registry Service to design and develop architectures related to cloud native applications, services, and security solutions. Migrate Application to Alibaba Cloud Container Service for Kubernetes Cloud Management Hybrid/Multi Cloud Management Cloud Management Quiz...
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Business Information Management Foundation practice exams
by Jerome Felton- 4.5
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Business Information Management with reference to BiSL focuses on information management within the context of the organization. Professionals are taught to look at the requirements and demands on IT service departments and how the department itself supports users....
$12.99
Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
Creating a Part-Time Sales Management Consulting Practice
by Jim Muehlhausen CPA, JD- 4.4
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1 hour on-demand video
Learn the insider secrets to creating, growing, and operating a part-time sales management practice. Your part-time sales management practice can fill this new niche in the marketplace. Then we move into marketing, client acquisition, and service delivery. Every business owner, consultant, and service provider should become familiar with this service....
$9.99
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