Search result for Customer experience Online Courses & Certifications
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Embracing Disruption
by Ilenia Vidli- 4
1.5 hours on-demand video
In this module you will understand the impact of digital on the customer journey and your customer's micro-moments. Each lesson provides you with hands-on projects related to real-world business scenarios in order for you to gain practical experience and directly apply it to your company. How the customer journey changes and how to use it to your company’s benefits....
$12.99
Sales Course: Learn The Whole Sales Process
by David Thabet- 4.2
1.5 hours on-demand video
Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs while maintaining a great customer experience...
$9.99
Achieving Product-Market Fit
by James Green- 0.0
4 Weeks
From bottom to top, we will examine the layers of product-market fit beginning with your target customer and transitioning through your customer’s underserved needs, your value proposition, your feature set, and ultimately your user experience (UX). You should use market segmentation to get specific about who your target customer is. Identifying underserved customer needs....
$199
Secrets to starting your first Business
by Kane Hamilton- 5
1.5 hours on-demand video
including health and safety, staff and customer service....
$11.99
AI for Business Leaders
by William Ross , Luis Serrano , Josh Bernhard- 0.0
4 - 8 Weeks
Applicable business and leadership experience could include professionals who have been tasked with increasing operational efficiency and decreasing costs, deciding how many products to release in a certain time frame, or how to increase customer satisfaction/experience, and more....
Mastering Hadoop: The How to Guide of a Practical Approach
by Naman Agarwal- 2.8
7 hours on-demand video
With these current industry requirements and the business need to provide customer intrinsic needs, its important to identify and work on offering solution by understanding customers historical and predictive trends and suggest and offer to him with services which can bond and maintain customer loyalty....
$9.99
Fundamental pharmaceutical selling skills
by Raed Sila- 4.5
1.5 hours on-demand video
I will share with you the best practices of my 28 years of experience in the pharmaceutical and healthcare field Gathering information and creating customer data base. Customize your message according to each customer needs. Customer responses. Deploy key strategies for winning business and gaining customer commitment....
$12.99
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Data Science and Agile Systems for Product Management
by John Johnson- 0.0
4 Weeks
Customer experience (CX) validation and enhancement leveraging usability analytics...
$199
Contact Center AI: Conversational Design Fundamentals
by Google Cloud Training- 4.5
Approx. 9 hours to complete
In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). A Conversation Experience...
Salesforce Career Paths - What is Salesforce?
- 0.0
I cover the various ways to land Salesforce jobs, either with Salesforce Partner Companies, Salesforce Customer Companies and even Salesforce themselves. We discuss strategies for volunteering to gain experience and also using Salesforce in your current job or household....