Search result for It service management Online Courses & Certifications
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AWS Certified Cloud Practitioner
by Cloud Institute- 0.0
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5 hours on-demand video
It provides a detailed overview of cloud concepts, AWS services, security, architecture, pricing, and support. You will also learn how to Define what the cloud is and how it works Differentiate between cloud computing and deployment models. Define what the cloud is and how it works Describe and differentiate between AWS service domains...
$12.99
Procurement Powerhouse: The beginner’s guide
by Dwijaraja Gore- 4.5
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5 hours on-demand video
Core theme of Strategy development and Procurement Planning, pressing on the importance of deriving linkage between demand and supply, market conditions and Supply Risk Management and Material or Service Planning in with reference to the context of Manufacturing, Services and Project Execution...
$10.99
HubSpot CRM Essentials
by Dave R.- 4.4
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1.5 hours on-demand video
HubSpot is a powerful CRM, it offers a full stack of software for marketing, sales, and customer service. In his course, you'll learn all the essentials of using HubSpot CRM, and learn how to streamline the sales process with the management and automation tools....
$10.99
Creating a Part-Time Sales Management Consulting Practice
by Jim Muehlhausen CPA, JD- 4.4
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1 hour on-demand video
Your part-time sales management practice can fill this new niche in the marketplace. Then we move into marketing, client acquisition, and service delivery. Fit: do you have what it takes to be a part-time sales manager? Every business owner, consultant, and service provider should become familiar with this service....
$9.99
Course on AWS Identity and Access Management
by Indra Programmer- 2.9
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3.5 hours on-demand video
AWS Identity and Access Management (IAM) is a web service that helps you securely control access to AWS resources. AWS Identity and Access Management (IAM) is a web service that helps you securely control access to AWS resources. Then securely lock away the root user credentials and use them to perform only a few account and service management tasks....
$9.99
Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
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3 hours on-demand video
But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation. ) and service industries (plumbers, furnace repairs, roofers, etc. Clients he counseled across a wide variety of businesses include heating and cooling; law firms; accountants; dentists manufacturing; florists; photographers; mental health service providers, and many others....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam....
$11.99
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Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
Budgeting and Finance for Public Libraries
by Larry Neal- 0.0
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4 Weeks
Money isn’t generally the first topic that comes to mind when thinking about libraries, however it is a critical resource that touches every aspect of the organization. Whether you are an aspiring manager or a library director, it is important that your organization’s finances are aligned with your service goals and priorities....
$49
Configuration Management and the Cloud
by Google Career CertificatesTop Instructor- 4.8
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Approx. 18 hours to complete
Automating with Configuration Management Intro to Module 1: Automating with Configuration Management The Driving Principles of Configuration Management Module 1 Wrap Up: Automating with Configuration Management More Information About Configuration Management Practice Quiz: The Building Blocks of Configuration Management Change Management Understand the benefits of configuration management and infrastructure as code...
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