Search result for Customer insights Online Courses & Certifications
Get Course Alerts by Email
Sales Skills - How to sell value instead of price
by Amaro Araujo- 4.2
1 hour on-demand video
Price is the financial reward for your product or service and values what your customer believes it is worth for them. In this course, you'll have the insights and tools on how to do that. Ratcliff K: "Good insights and new ways to look at same issue"...
$9.99
Food & Beverage Management
by Gabriele Troilo- 4.8
Approx. 13 hours to complete
These lectures combine an accessible introduction to specific topics integrated with interviews of managers and experts that will give precious insights and examples to the participants. Customer Value From Customer Value to Value Proposition The Customer Experience Reaching Audiences Effectively: Managing Customer Touch Points Great Insights from the Field...
Odoo (Open ERP) Basics
by Patrick Körting- 0.0
7 hours on-demand video
SALES: Manage Leads & Turnover Opportunities Of Existing Customer & Prospects In Customized Sales Funnels. SALES: Create & Manage Multiple Price Lists For Different Customer Groups. Professionalize Individual Customer Service & Reveal Series Defect To Improve Product Quality! CONTROLLING: Gain Deep Insights Into Your Business Through Advanced Analytics, Compile Customized Reports & Share Them With Relevant Stakeholders...
$12.99
Technical Product Management: learn on 4 real industry cases
by Vladimir Kalmykov- 4.5
2.5 hours on-demand video
Many innovative companies (Google, Amazon, Facebook, Booking, Uber, etc) build a big portion of their value on the non-intuitive (for a classical PM) tech insights, and need a mix of product and technical skills to drive it from a vague idea to the end customer facing solution....
$12.99
Design-Led Strategy: Design thinking for business strategy and entrepreneurship
by Eric Knight- 4.6
Approx. 20 hours to complete
This course is for entrepreneurial managers who are looking for tools and techniques to introduce exciting, innovative products or services to market quickly and informed by high-quality customer insights. Developing customer personas Worksheet 3: Customer persona - instructions Worksheet 3: Customer Persona - submission Iterating and ideating using customer feedback...
Body Language for Entrepreneurs
by Vanessa Van Edwards- 4.5
5.5 hours on-demand video
Customer Relations: Building Rapport Successful Selling Winning Client Relations Customer Validation Your Nonverbal Brand: We all came away feeling more light-hearted and armed with insights about human behavior that we didn't know at the beginning....
$20.99
Big Data Analytics in Telecommunication
by RankOne Consulting- 3.7
1 hour on-demand video
Multiple Telecommunication Service Providers have been opting multiple techniques to enhance the hidden insights and foresight of Big Data. The transformation in Telecommunication Industry by Big Data has discovered the various opportunities (such as network performance monitoring, fraud detection, customer churn detection and credit risk analysis) which help Telco’s to stay ahead in competition....
$11.99
Supply Chain Analytics
by Yao Zhao- 4.7
Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Use data analytics to assess the impact of various strategies on all aspects of a supply chain, from inventory, shipping, to warehouse order fulfillment, store operations and customer satisfaction. Customer Experience, Implementation and Project Store Operations, Customer Experience & Shipping...
Artificial Intelligence in Digital Marketing (2020 Edition)
by Srinidhi Ranganathan- 3.2
4.5 hours on-demand video
The ability to use it to improve digital marketing strategies and valuable customer insights for companies will be the same as it continues to advance. Excellent customer service is the also most important aspect of an effective digital marketing campaign that this too can be automated by Google Duplex kind of tools that are created in the market....
$12.99
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
3.5 hours on-demand video
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers Great customer service is the foundation of any successful business. Customer service fundamentals Essential skills in customer service Building rapport in customer service Watch interviews to gain valuable insights about careers in customer service...
$9.99