Search result for Certified customer service professional Online Courses & Certifications
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Professional Scrum Master I Certification (PSM-I ®) + Tests
by Ivan Pinar Domínguez- 0.0
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1 hour on-demand video
Do you want to know what is SCRUM and master all the details to get Professional Scrum Master I (PSM-I ®) Certification? In the following years, there will be a huge demand of agile methodologies profiles so Professional Scrum Master Certified professionals in order to adapt to everyday change and handle complex and innovative projects....
$12.99
Creating and Running an Agile Project in JIRA
by Packt Publishing- 4.5
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2 hours on-demand video
He is a design, usability, and customer experience advocate. David holds many certifications in the project management and Agile domains including: PMI Project Management Professional, Digital Project Manager, Certified ScrumMaster, Certified Scrum Product Owner, PMI Agile Certified Practitioner, Certified Scrum Professional, and as Certified Scrum @ Scale Practitioner....
$14.99
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
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Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. Welcome to the IBM Customer Engagement Specialist Professional Certificate Course! What strategies should I use to understand the problem the customer is experiencing? Why are typing skills important in Customer Service? What terms are specific to processes and methodologies used in customer service?...
Learning Path: Learn VMware VRealize Operations Manager
by Packt Publishing- 3.8
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6 hours on-demand video
Chris Slater is a senior solutions architect working for VMware as part of the Professional Services Organisation (PSO). He specializes in SDDC technologies and methodologies such as vSphere, vRealize Operations Manager, and Infrastructure and Platform as a Service (IaaS/PaaS) through vRealize Automation. Scott Norris is currently a senior consultant in VMware's Professional Services Organization (PSO)....
$12.99
Facebook Messenger Chat Bots & Marketing: The Complete Guide
by Marketing Hero- 4.2
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3.5 hours on-demand video
In this course, I will turn you into a professional chat bot creator & online marketer focussed on Facebook advertising. You will later on learn how to turn your chat bot into a customer service chat bot and products suggestions chat bot....
$12.99
AWS Certified Solution Architect - Associate 2020
by Joydip Ghosh- 3.5
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18 hours on-demand video
Amazon CloudWatch: Amazon cloudwatch is a monitoring service for AWS cloud resources and the applications you start on AWS. Amazon SNS: Amazon Simple Notification Service is a notification service provision as a part of Amazon Web Services. Amazon DynamoDB service: Amazon DynamoDB Service is a fully managed NoSQL database service that provides fast and predictable performance with seamless scalability....
$14.99
Lean Six Sigma Black Belt Training and Certification
by - Six Sigma Academy Amsterdam -- 4.5
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3.5 hours on-demand video
This ASQ aligned Lean Six Sigma Black Belt training and certification course aims to make you a certified Lean Six Sigma Black Belt, as part of the accredited certification process to become a certified Lean Six Sigma Black Belt. Certified Lean Six Sigma Black Belt professionals earn on average 40% more than comparable non-certified professionals....
$23.99
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ISO/IEC 20000-1. Service Management System
by Cristian Lupa- 4.5
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3.5 hours on-demand video
Become a Service Management professional. - Performance evaluation (Clause 9 of ISO/IEC 20000-1:2018) - monitoring, measurement, analysis and evaluation, internal audits of the Service management system and the management review The questions are similar to those that you may have to answer if you plan to become certified as a Service management professional....
$16.99
How I Make Sales Using Hypnosis
by Bryan Westra- 3.9
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6.5 hours on-demand video
How to apply The Hypnotic Memory Method so you can quickly commit anything to memory whilst at the same time committing it indirectly to memory for your potential customer as well; making you and your product unforgettable. How to build solid relationships with your customers and ensure that you maximize the customer lifetime value (CLV) so you profit more....
$9.99
Service Parts Supply Chains: Service Preparation
by Alexander Martinez-Kocmann- 0.0
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4 hours on-demand video
All the way from contract signature to service launch Welcome to Service Parts Supply Chains: Service Preparation In this section we explore extensively a Service Parts Operational Model. Asset Transfer: here we focus on the operational challenges related to transferring assets from the Customer to the Service Provider in a service parts outsourcing scenario, in preparation for the service launch....
$12.99
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