Search result for It service management Online Courses & Certifications
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Preparing for the AZ-900 Microsoft Azure Fundamentals Exam
by Microsoft- 4.8
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Approx. 6 hours to complete
This beginner course is suitable for IT personnel who are just beginning to work with Microsoft Azure and want to demonstrate foundational level knowledge of cloud services and how those services are provided with Microsoft Azure platforms. It is beneficial to have a high-level familiarity with relevant Microsoft products such as Dynamics 365 and Office 365....
Fundamentals of Change and Change Management 2019
by Bibek Bhandari- 0.0
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44 mins on-demand video
The course is primarily focused on the IT Change Management principles and guidelines, however to make it little different from other similar courses it is designed in a way to correlate change management with other IT disciplines such as Project Management, other service management aspects such as Incident, Problem, Configuration Management and so on....
$12.99
Complete IT Support Specialist Course: IT Foundations
by Jonney J Robinson- 0.0
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6 hours on-demand video
IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job This is part one of a five part course that’s designed to provide a comprehensive education on all the major aspects of an IT Support Specialist. IT Support Customer Service Skills...
$19.99
Operations Management: Operations and the Organization
by Sorin Dumitrascu- 4.3
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1.5 hours on-demand video
Operations Management Training Program (Course 1 of 8) The course addresses the basics of operations management in both manufacturing and service organizations. about the distinction between manufacturing and service operations and about how they may be combined in modern organizations. what operations management is and the eight functional areas it covers....
$11.99
Identity & Access Management-Learn LDAP, SAML, OAuth, OPENID
by Varinder K- 3.5
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2.5 hours on-demand video
Identity Access management and Identity Security It is a foundational security component to help ensure users have the access they need, and that systems, data, and applications are inaccessible to unauthorized users. What is Identity Management Access Management Security Token Service Concept Identity Provider and Service Provider Relation Between IDP Provider, Service Provider, Relying Party...
$13.99
Becoming the customer service SUPERSTAR Certification course
by Yvonne Ohui MacCarthy, CSP- 4.1
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1 hour on-demand video
A step by step guide on how to become the most efficient customer service employee for your organization and customers. It discusses the topics that creat negative impressions for customers and teaches you how to overcome them. In short, your customer service management would improve....
$9.99
Microsoft Azure: Cloud Computing Made Easy: 3-in-1
by Packt Publishing- 4.5
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20.5 hours on-demand video
Cloud Computing has changed the way you look at and understand the IT infrastructure. It provides a range of cloud services, including those for compute, analytics, storage, and networking. You will also learn to leverage Database as a Service in Azure, and work with different options for database management and also different types of databases such as MySQL and PostgreSQL....
$17.99
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Ultimate Istio Bootcamp by School of Devops®
by Gourav Shah- 0.0
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5.5 hours on-demand video
Make your micro services on kubernetes resilient, fault tolerant, add advanced routing features with Istio Service Mesh Istio service mesh is the new thing in town and a lot of folks are wondering what it is and whats the need of it when they are already using kubernetes....
$12.99
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
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1 hour on-demand video
An introduction to customer service and its importance in any business. In Customer Service Training Course, you'll learn everything you need to get started with Customer Service such as Definition, Type, the Skillset required to be successful and Customer Service Operation Management. Small Project- It will be Zappos story, which has been well-known for their excellent customer service....
$12.99
Agile Scrum Foundation (ASF) practice exams
by Julie Foudy- 0.0
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It is especially useful for those leading or participating in projects. This certification is especially interesting for professionals who work in areas including project management, software development, IT service management and business management....
$12.99
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