Search result for Customer service certification programs Online Courses & Certifications
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Customer Insights: Quantitative Techniques
by James Lenz- 4
Approx. 14 hours to complete
The second module will explore the technique of conjoint analysis for quantifying the customer benefits, customer values, and the trade-off he or she is willing to make between the price of the product and desired features of the product or service. Welcome to Customer Insights: Quantitative Techniques 4 Collect Customer Data...
SSCP Certification (Systems Security Certified Practitioner
by Packt Publishing- 3.8
5.5 hours on-demand video
The Systems Security Certified Practitioner (SSCP) is the ideal certification for those with proven technical skills and practical, hands-on security knowledge in operational IT roles. Initially Course provides information about certification exam. He is passionate about customer service and his role as a cyber security expert, and always exceeds his clients’ expectations....
$15.99
ServiceNow IT Operations Management
by Packt Publishing- 3.6
2 hours on-demand video
His knowledge has helped many organizations in numerous ways, including defining their strategy, streamlining the service management process, optimizing cost, adhering to compliance requirements, increasing customer satisfaction, process maturity, technology adoption, infrastructure transformation and consolidation, and much more....
$14.99
Sales Training: Inbound Business Strategy
by Kyle Jepson- 4.9
Approx. 12 hours to complete
Welcome to the Inbound Certification course! That means you need to change the way you market, sell, and service to match the way people actually want to shop and buy. And VP of Customer Success, Alison Elworthy Introduction to Inbound Certification Take the Inbound Certification exam! The Importance of Customer Enablement Customer Acquisition Vs....
Lean Six Sigma Black Belt Training and Certification
by - Six Sigma Academy Amsterdam -- 4.5
3.5 hours on-demand video
When designing this BKO/BKE accredited Lean Six Sigma certification course, we aimed to: This ASQ aligned Lean Six Sigma Black Belt training and certification course aims to make you a certified Lean Six Sigma Black Belt, as part of the accredited certification process to become a certified Lean Six Sigma Black Belt....
$23.99
Operations Management: Strategy and Quality Management for the Digital Age
by Udatta Palekar- 4.6
Approx. 19 hours to complete
Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees. Module 2: Service Operations Management 1 Service Quality (Part 1) 2 Service Quality (Part 2) 3 Service Quality (Part 3) 4 Service Recovery Methods [sidebar] (Optional) Gies Online Programs...
AWS Certified Solution Architect - Associate 2020
by Joydip Ghosh- 3.5
18 hours on-demand video
Amazon CloudWatch: Amazon cloudwatch is a monitoring service for AWS cloud resources and the applications you start on AWS. Amazon SNS: Amazon Simple Notification Service is a notification service provision as a part of Amazon Web Services. Amazon DynamoDB service: Amazon DynamoDB Service is a fully managed NoSQL database service that provides fast and predictable performance with seamless scalability....
$14.99
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Become An Expert At Microsoft Dynamics 365 Online Deployment
by Online CRM Training (3E Consulting Private Limited)- 4.5
3.5 hours on-demand video
Practical Hands-on Course: Learn Microsoft Dynamics 365 Customer Engagement Online Deployment & Become An Expert. Did you know, Microsoft Dynamics 365 is a cloud based Enterprise Business Solution that help companies in Sales Force Automation, Improve Customer Experience, Field Service management, Project Service Automation, Manage Financials and Operations for any business?...
$17.99
Lean Six Sigma Yellow Belt Certification (Accredited)
by Advanced Innovation Group Pro Excellence (AIGPE)- 4.5
6.5 hours on-demand video
LEAN SIX SIGMA YELLOW BELT CERTIFICATION This is one of the Best Six Sigma Certification programs available online that not only helps you understand Six Sigma principles, Six Sigma tools, Six Sigma examples but also helps you do a realistic Lean Six Sigma Yellow Belt project in a step-by-step manner. Get a Lean Six Sigma Yellow Belt Certification...
$16.99
Professional Barista Level 1 Certification Program - Coffee
by Dean Barnes- 4.5
2.5 hours on-demand video
This certification course provides expert instruction focusing on developing knowledge, methods, skills and best practices that each barista on a barista team should possess to ensure that every customer gets the best quality service and product every time....
$12.99